Suite Attendant

Legends Hospitality, LLC; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Legends Hospitality, LLC is seeking a Suite Attendant in Dallas, Texas. The role involves providing exceptional hospitality to suite holders and managing event operations. Responsibilities include setting up suites, taking orders, serving guests, and maintaining cleanliness.

The ideal candidate has at least one year of foodservice experience, excellent customer service skills, and is able to lift up to 50 pounds. This position requires a motivated individual who can work effectively in a fast-paced environment.

Qualifications

• Must be able to pass a credit check.
• Must complete pre-employment sanitation and alcohol service training.
• Ability to lift stock up to 50 pounds.

Responsibilities

• Set up and maintain orderliness and cleanliness of the suite.
• Take and serve food and beverage orders during events.
• Obtain signatures for charges from suite hosts.

Skills

Excellent guest service skills

Strong verbal and written communication skills

Strong time management and organizational skills

Education

1 year experience in a foodservice position

Age 19 or older

Job description

Position: Suite Attendant

The Suite Attendant is responsible for providing exceptional hospitality to all suite holders and single‑game renters at games and other events.

Essential Duties and Responsibilities

• Pre‑event suite set‑up including chafing dishes, plates and silverware, televisions, lighting and overall ambiance in the suite
• Verify and set‑up all pre‑game/event orders
• Identify suite host and properly introduce yourself
• Take and place game day food and beverage orders
• Set‑up and check on game day food and beverage orders and serve guests until the end of the event
• Replenish food, beverages, condiments and utensils as needed
• Maintain standard of orderliness and cleanliness of suite throughout the event
• Obtain signatures from the host on charges in a timely manner
• Clear all items from the suite and clean all surfaces and chafing dishes in suite
• Reset suite for next function, complete closing functions and check out with supervisor or manager
• Other duties may be assigned

Qualifications

Education and/or Experience

• Minimum of one year experience in a foodservice position required
• Previous supervisory experience preferred
• Must be at least 19 years of age and able to pass a credit check

Skills and Abilities

• Excellent guest service skills; ability to adhere to Universal Service Standards
• Ability to complete required pre‑employment sanitation and alcohol service training
• Knowledgeable in operating food service equipment, basic food preparatory techniques, sanitation and safety issues
• Strong verbal and written communication skills – ability to communicate with staff and to prepare event plans
• Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
• Highly motivated, ability to take initiative, effectively work with others and work in a fast‑paced environment

Other Qualifications

• Must have good customer service skills and the ability to develop and enhance guest loyalty
• Must follow all ASM Global and SAVOR policies and procedures
• Must be present for all major events at the Arena

Physical Demands

The employee is regularly required to move around the facility, stand for long hours during events, talk and hear. This position may require work inside or outside of the building as needed by events. Frequent walking for the entire length of shift, constant standing, bending, reaching and repetitive motions. Ability to perform normal lifting of stock up to 50 pounds. May be exposed to variable temperatures, including extreme hot and cold, depending on season.

Equal Opportunity Employer Statement

Legends Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.