GFX COO - Business Manager

Socket.dev; New York (NY); On-site; USD 204,000 - 214,000; Full time

Benefits offered by this job

Wellness Hub

Professional development opportunities

Volunteer program

Gift matching

Sustainability initiatives

Job summary

HSBC Bank USA N.A. in New York, NY, is seeking a GFX COO - Business Manager to support the Americas FX, EM Rates and Commodities COO.

The role focuses on business analytics, planning, project delivery tracking, and performance management to ensure effective management of the business. The candidate will drive product delivery, oversee regulatory and operational risk governance, and collaborate with front-office and support teams to optimise client experience and profitability.

Qualifications

• Bachelor's degree in Finance, Commerce or related field.
• 6 years progressive post-baccalaureate work experience.
• Experience with risk controls and regulatory aspects in financial services.

Responsibilities

• Support the Americas FX, EM Rates and Commodities COO with analytics and planning.
• Drive delivery tracking and performance management for the business.
• Develop and grow products and align with regional operating model.
• Coordinate with trading, sales, and global business managers for product delivery.
• Support risk governance and regulatory compliance across the region.

Skills

Operational risk management

Business analytics

Business planning

Project delivery

Regulatory compliance

Education

Bachelor’s degree in Finance, Commerce or related field

Job description

GFX COO - Business Manager, HSBC Bank USA N.A., New York, NY:

Support the Americas FX, EM Rates and Commodities COO, covering aspects of business analytics, business planning, project delivery tracking and business performance management. Ensure ongoing effective management of the business. Responsible for business development and strategy, supporting growth of the products across the region. Implementing a cross-regional operating model, working closely with trading, sales and global business managers. Delivering new products as required by the business, obtain internal new product approvals, and oversee technical delivery to support the products. Identifying opportunities to enhance the commodity products to meet customer needs, through partnership with sales and visits with clients where appropriate. Work with support areas to improve client experience and drive client efficiency. Responsible for the Operational Risk governance and control for the region. Ensuring that GFX are compliant with bank regulations, driving solutions with internal support teams to reduce operational risk. Representing the region in the monthly Business Control Committee and other required forums and Americas business during internal and external audits. Working closely with internal support areas to ensure the right level of support is provided to the front office. Assisting desk head duties such as driving efficiency, cost management, desk moves, and new sales/trader onboarding. Managing delivery of various internal functions through regular interaction, ensuring that the right level of support is provided to the product.

#LI-DNI

Full time employment, Monday – Friday, 40 hours per week. Pay Range: $204,326.00 to $214,326.00 per year.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Finance, Commerce or a related field and 6 years of progressive, post-baccalaureate work experience.

Must have 6 years of experience in:

• Operational risk management and control frameworks within a financial institution, including identifying operational risks, implementing controls, and supporting compliance activities related to trading or financial products.
• Business analytics and business planning in a financial services environment, including analyzing performance metrics, tracking initiatives or projects, and supporting business planning or growth initiatives.
• Product or initiative delivery in a financial institution, including coordinating with multiple internal stakeholders (such as trading, sales, technology, or operations teams) to support implementation, approvals, or rollout of new or enhanced products or services.
• Regulatory and audit support, including assisting with compliance requirements, preparing materials for internal or external audits, and participating in governance or control forums within a regulated financial services environment.
• Financial services industry, including exposure to business, operational, or management support functions related to financial products such as foreign exchange, commodities, or fixed income.

Must have 2 years of experience in:

• Identifying, evaluating, and implementing technology-driven solutions, including artificial intelligence (AI) and automation.

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a competitive benefits package including a robust Wellness Hub, in a welcoming, diverse, and inclusive work environment.You will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!