German Travel Representative in Support of Booking.com

speakit; Kentucky; Remote; USD 15,000 - 31,000; Full time

Benefits offered by this job

Competitive monthly salary

2 extra salaries per year

Monthly performance bonuses

Health package

Equipment provided

Opportunity for professional growth

Career growth opportunities

Job summary

A leading tourism platform is looking for German speakers to join as Travel Representatives. This role involves handling customer inquiries, ensuring service quality, and managing communication with accommodation partners. Candidates should possess native German skills and a strong command of English, with customer service experience as a plus. The position offers competitive salaries, performance bonuses, and remote work opportunities, making it ideal for those eager to build a career in the travel industry.

Qualifications

• Experience in the customer service sector will be considered a plus.
• EU Passport requested.
• Experience in the customer service sector will be considered a plus
• Computer literacy
• Excellent communication skills and a can-do attitude
• Quality focus and multitasking in a fast-paced environment
• Ability to manage change and work under pressure
• EU Passport

Responsibilities

• Receive and process incoming calls, emails, and social media requests.
• Ensure and provide quality of service to customers, handle inquiries and complaints professionally.
• Develop and recommend changes to existing procedures for improvement.
• Be the first point of contact for accommodation partners.
• Report technical issues and other problems.

Skills

Native level of German (oral and written)

Excellent command of the English language

Excellent communication skills

Computer literacy

Quality focus

Multitasking in a fast-paced environment

Ability to manage change and work under pressure

EU Passport

Job description

At SpeakIt we are searching for German speakers to work as Travel Representatives for one of the leading tourism platforms worldwide! The company is focusing on leisure, travel and tourism and it owns several travel agencies, hotels, cruises and retail shops.

Looking to build your career in the travel industry? Seize this opportunity and kick-start your career today!

Responsibilities

• Receive and process incoming calls, emails and social media requests
• Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
• Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
• Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries
• Report technical issues, customers’ complaints and other problems

Qualifications

• Native level of German (oral and written)
• Excellent command of the English language
• Experience in the customer service sector will be consider as a plus
• Computer literacy
• Excellent communication skills and a can-do attitude
• Quality focus and multitasking in a fast-paced environment
• Ability to manage change and work under pressure
• EU Passport

Benefits

• Competitive monthly salary
• 2 extra salaries per year
• Monthly performance bonuses
• Remote work all over Greece
• Health package
• Equipment provided
• The chance to work in a highly paced environment and grow professional

Only CVs in English will be reviewed.

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