German Travel Representative | Tourism Industry

speakit; Kentucky; On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Competitive monthly salary

2 extra salaries per year

Monthly performance bonuses

Remote work all over Greece

Health package

Equipment provided

Job summary

A leading tourism platform is searching for German speakers to work as Travel Representatives. Responsibilities include processing customer inquiries and providing high-quality service. Candidates must have native-level German and excellent English skills. Additional assets include customer service experience and computer literacy. The role offers a competitive salary, performance bonuses, and remote work opportunities across Greece. Join this fast-paced environment and take your career in the travel industry to the next level.

Qualifications

• Experience in the customer service sector will be considered a plus.
• Computer literacy is required.
• Ability to manage change and work under pressure.
• Computer literacy and ability to use common software tools.
• Excellent communication skills and a can-do attitude.

Responsibilities

• Receive and process incoming calls, emails, and social media requests.
• Provide quality service to customers and handle inquiries professionally.
• Resolve basic questions for accommodation partners.
• Report technical issues and customers’ complaints.
• Report technical issues, customers’ complaints and other problems.

Skills

Native level of German (oral and written)

Excellent command of the English language

Excellent communication skills

Quality focus

Multitasking in a fast-paced environment

Tools

CRM software

Job description

At SpeakIt we are searching for German speakers to work as Travel Representatives for one of the leading tourism platforms worldwide! The company is focusing on leisure, travel and tourism and it owns several travel agencies, hotels, cruises and retail shops.

Looking to build your career in the travel industry? Seize this opportunity and kick-start your career today!

Responsibilities

• Receive and process incoming calls, emails and social media requests
• Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
• Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
• Be the first point of contact for the world\'s first-class accommodation partners by resolving basic questions and queries
• Report technical issues, customers’ complaints and other problems

Qualifications

• Native level of German (oral and written)
• Excellent command of the English language
• Experience in the customer service sector will be considered a plus
• Computer literacy

• Excellent communication skills and a can-do attitude
• Quality focus and multitasking in a fast-paced environment
• Ability to manage change and work under pressure

• EU Passport

Benefits

• Competitive monthly salary
• 2 extra salaries per year
• Monthly performance bonuses
• Remote work all over Greece
• Health package
• Equipment provided
• The chance to work in a highly paced environment and grow professional

Only CVs in English will be reviewed.

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