German-Speaking Rent-a-Car Consultant | Relocation & Perks

Employers from Greece; United States; Remote; USD 19,000 - 29,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Training programs

Performance bonus

Job summary

Mercier Consultancy Group is seeking a German Speaking Rent-a-Car Consultant to join their Bulgaria-based team. The role focuses on end-to-end reservations for German-speaking clients, with guidance on vehicle selection, insurance, and local travel regulations to ensure a seamless tourist experience.

Relocation support is provided along with a fully paid training program, health insurance, and opportunities for professional growth within the European tourism sector.

Qualifications

• Native or fluent German (spoken and written).
• Strong command of the English language for international reporting and communication.
• Valid EU passport or a valid work permit for Bulgaria.
• Experience in tourism, travel, or high-volume customer service environments is a distinct advantage.
• Strong interpersonal skills with a focus on delivering premium service.

Responsibilities

• Manage end-to-end rental reservations for German-speaking clients, ensuring a seamless tourism experience.
• Provide expert guidance on vehicle selection, insurance options, and local travel regulations in the tourism sector.
• Maintain high levels of customer satisfaction by resolving booking inquiries and providing personalized support via phone and email.
• Coordinate with international rental partners to ensure accurate availability and pricing for diverse travel itineraries.
• Handle sensitive booking modifications and cancellations with professional diplomacy and efficiency.
• Contribute to team targets by proactively upselling additional travel-related rental services.
• Ensure all documentation for rental agreements adheres to the strict quality standards of our international tourism partners.

Skills

German language

English language

Customer service

Interpersonal skills

Job description

Mercier Consultancy Group is seeking a German Speaking Rent-a-Car Consultant to join their Bulgaria-based team. The role focuses on end-to-end reservations for German-speaking clients, with guidance on vehicle selection, insurance, and local travel regulations to ensure a seamless tourist experience.

Relocation support is provided along with a fully paid training program, health insurance, and opportunities for professional growth within the European tourism sector.