German Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 19,000 - 29,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Training programs

Performance bonus

Job summary

Mercier Consultancy Group is seeking a German Speaking Rent-a-Car Consultant to join their Bulgaria-based team. The role focuses on end-to-end reservations for German-speaking clients, with guidance on vehicle selection, insurance, and local travel regulations to ensure a seamless tourist experience.

Relocation support is provided along with a fully paid training program, health insurance, and opportunities for professional growth within the European tourism sector.

Qualifications

• Native or fluent German (spoken and written).
• Strong command of the English language for international reporting and communication.
• Valid EU passport or a valid work permit for Bulgaria.
• Experience in tourism, travel, or high-volume customer service environments is a distinct advantage.
• Strong interpersonal skills with a focus on delivering premium service.

Responsibilities

• Manage end-to-end rental reservations for German-speaking clients, ensuring a seamless tourism experience.
• Provide expert guidance on vehicle selection, insurance options, and local travel regulations in the tourism sector.
• Maintain high levels of customer satisfaction by resolving booking inquiries and providing personalized support via phone and email.
• Coordinate with international rental partners to ensure accurate availability and pricing for diverse travel itineraries.
• Handle sensitive booking modifications and cancellations with professional diplomacy and efficiency.
• Contribute to team targets by proactively upselling additional travel-related rental services.
• Ensure all documentation for rental agreements adheres to the strict quality standards of our international tourism partners.

Skills

German language

English language

Customer service

Interpersonal skills

Job description

at Mercier Consultancy Group

German Speaking Rent-a-Car Consultant

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We take pride in our bespoke approach to career development, ensuring that our candidates secure the most prestigious opportunities in the evolving market for jobs in Bulgaria.

Job Overview

We are currently seeking a dynamic professional for a German Speaking Rent-a-Car Consultant position in Bulgaria, specifically tailored for the fast-paced tourism sector. This role is perfect for a customer-centric individual looking to leverage their linguistic skills within a high-growth industry, benefiting from our comprehensive relocation support and premium professional environment.

Key Responsibilities

• Manage end-to-end rental reservations for German-speaking clients, ensuring a seamless tourism experience.
• Provide expert guidance on vehicle selection, insurance options, and local travel regulations in the tourism sector.
• Maintain high levels of customer satisfaction by resolving booking inquiries and providing personalized support via phone and email.
• Coordinate with international rental partners to ensure accurate availability and pricing for diverse travel itineraries.
• Handle sensitive booking modifications and cancellations with professional diplomacy and efficiency.
• Contribute to team targets by proactively upselling additional travel-related rental services.
• Ensure all documentation for rental agreements adheres to the strict quality standards of our international tourism partners.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Strong command of the English language for international reporting and communication.
• Valid EU passport or a valid work permit for Bulgaria.
• Previous experience in tourism, travel, or high-volume customer service environments is a distinct advantage.
• Strong interpersonal skills with a focus on delivering premium service to our diverse German-speaking clientele.

Benefits

What We Offer

• Competitive Monthly Salary package.
• Fully Paid Training programs to ensure you excel in your professional journey.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your transition to Sofia.
• Attractive Monthly Performance Bonus based on your individual contribution and success.
• Multicultural work environment in a modern facility.
• Exclusive career development opportunities within the thriving tourism industry.

Life in Bulgaria

Choosing to work in Bulgaria offers an exceptional lifestyle balance, combining vibrant city culture with stunning natural landscapes. Residents often find that the cost of living allows for a high standard of enjoyment, with a rich culinary scene and welcoming local community that makes Bulgaria a favorite destination for international professionals pursuing German-speaking jobs.

Sofia, the heart of Bulgaria, is a historic yet modern capital known for its parks, cafes, and proximity to mountains and coastal resorts. By accepting this German Speaking Rent-a-Car Consultant position in Bulgaria, you are not just taking a career step; you are embracing a new lifestyle in a country that is rapidly becoming a top hub for international business and tourism, further cementing why so many people choose to build their future here.