German-Speaking iGaming Support Specialist | Malta

Next Job Abroad; Indiana (PA); Hybrid; USD 25,963 - 31,733; Full time

Benefits offered by this job

Career growth opportunities

Competitive performance bonuses

Health care benefits

Fully paid training

Relocation package

Job summary

Next Job Abroad is seeking a German Speaking Customer Support Agent to join a dynamic team in the iGaming industry located in Malta. This role offers an exciting opportunity to utilize language skills and provide exceptional client service in a beautiful Mediterranean setting.

The ideal candidate will assist German-speaking clients through various channels, ensuring high-quality service delivery and contributing to customer satisfaction. A competitive salary, career growth opportunities, and health care benefits are offered.

Qualifications

• Fluency in German and a good command of English; knowledge of other languages is beneficial.
• Prior experience in customer support or a related role is preferred.
• Strong communication and interpersonal skills required.

Responsibilities

• Provide outstanding customer service to German-speaking clients.
• Address and resolve customer inquiries and concerns promptly.
• Document customer interactions and maintain accurate records.

Skills

Fluency in German

Good command of English

Strong communication skills

Customer satisfaction focus

Ability to multitask

Tools

CRM systems familiarity

Job description

Next Job Abroad is seeking a German Speaking Customer Support Agent to join a dynamic team in the iGaming industry located in Malta. This role offers an exciting opportunity to utilize language skills and provide exceptional client service in a beautiful Mediterranean setting.

The ideal candidate will assist German-speaking clients through various channels, ensuring high-quality service delivery and contributing to customer satisfaction. A competitive salary, career growth opportunities, and health care benefits are offered.