German Speaking - Customer Service in Malta - Fully Paid Relocation

Next Job Abroad; Indiana (PA); Hybrid; USD 24,950 - 30,495; Full time

Benefits offered by this job

Relocation package (Flight & all-inclusive Hotel stay)

Career growth opportunities

Competitive performance bonuses

Health care benefits

Special events and community initiatives

Job summary

Next Job Abroad is excited to present an opportunity for a German Speaking Customer Service Representative to work in Malta. Ideal candidates will assist our German clients with inquiries, ensuring quality support and a memorable experience.

A fully paid relocation package accompanies this role, allowing you to embrace a rewarding career in the fast-paced iGaming industry while benefiting from excellent prospects, hybrid work setup, and healthcare benefits.

Qualifications

• Fluent in German and proficient in English; other languages are a plus.
• Experience in customer service, ideally in iGaming.
• Strong communication and interpersonal abilities.

Responsibilities

• Provide support to German-speaking clients via chat, email, and phone.
• Assist with inquiries about accounts, promotions, and technical issues.
• Resolve customer inquiries efficiently and accurately.

Skills

Fluency in German

Proficiency in English

Strong communication skills

Problem-solving skills

Ability to work under pressure

Tools

Customer support software

CRM systems

Job description

Next Job Abroad is thrilled to offer a wonderful opportunity for a German Speaking Customer Service Representative in the picturesque island of Malta. If you have a passion for helping others and enjoy working in a dynamic environment, this role is perfect for you! In this position, you will assist our German-speaking customers with their inquiries, ensuring they receive top-notch support and a memorable gaming experience.

With our fully paid relocation package, you can kickstart your new adventure in Malta while advancing your career in the fast-growing iGaming industry.

Responsibilities

• Provide excellent customer service to German-speaking clients via live chat, email, and phone support
• Assist customers with questions about their gaming accounts, promotions, and any technical issues
• Efficiently resolve customer inquiries to ensure satisfaction
• Document customer interactions accurately in our systems
• Work closely with other teams to enhance the customer experience
• Stay updated on product knowledge and industry trends to provide informed support

Requirements

• Fluency in German and proficiency in English; additional language skills are an asset
• Prior experience in customer service, preferably within the iGaming sector
• Strong communication and interpersonal skills
• Ability to work effectively under pressure in a busy environment
• Excellent problem-solving skills with a focus on customer satisfaction
• Familiarity with customer support software and CRM systems is beneficial
• Willingness to relocate to Malta and embrace a new lifestyle

Benefits

• Career growth opportunities in a renowned company
• International & diverse work environment
• Competitive performance bonuses
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
• Hybrid working setup
• Yearly salary €24.000 excluding bonuses.
• Health care benefits and numerous other discounts
• Fully paid training by certified instructorsState of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (Flight & all inclusive Hotel stay)
• This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!