German-Speaking Customer Support Specialist

Michelin España Portugal SA; Town of Poland (NY); Hybrid; USD 96,239 - 106,505; Full time

Benefits offered by this job

Luxmed medical care

Co-financing of the Multisport card

Access to benefits via MyBenefit card

Attractive bonuses

Co-financing of meals via lunch card

Participation in the 'Tyres for the Team' program

Job summary

A leading tire manufacturer is seeking a Customer Service Representative fluent in German to join their team. Your role will involve advising customers on orders, managing complaints, and coordinating deliveries. The company offers competitive salary and benefits, including rich social benefits and professional development opportunities. The position is hybrid, allowing for flexible work arrangements.

Qualifications

• Fluent in German (C1) and good knowledge of English (B2).
• Ability to cooperate with clients and build long-term relationships.
• Good communication skills.

Responsibilities

• Advise customers on ordering, delivery, and complaint processes.
• Manage customer orders and monitor the re-fulfillment.
• Plan and coordinate deliveries with customers.
• Register and manage customer complaints.

Skills

Fluent German (C1)

Good knowledge of English (B2)

Good communication

Ability to cooperate with clients

Capacity for quick adaptation

IS/IT systems knowledge

Job description

A leading tire manufacturer is seeking a Customer Service Representative fluent in German to join their team. Your role will involve advising customers on orders, managing complaints, and coordinating deliveries. The company offers competitive salary and benefits, including rich social benefits and professional development opportunities. The position is hybrid, allowing for flexible work arrangements.