German-Speaking Customer Support Agent - Remote Greece

Mercier Consultancy; United States; Remote; USD 32,000 - 45,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

2 extra salaries per year

Relocation assistance with hotel

Job summary

Mercier Consultancy is seeking a German-speaking Customer Service Agent to support Netflix customers from Greece. You’ll handle inquiries remotely via phone, email and chat, with full training provided.

Relocation is offered for successful candidates, with a competitive monthly salary, private health insurance and a generous benefits package while you join a multilingual team delivering international support. Applicants must have German at C1/C2 and English proficiency; EU passport required.

Qualifications

• C1/C2 level of German, both written and verbal.
• Native language and nationality clearly listed in CV/cover letter.
• EU passport valid.

Responsibilities

• Handle Netflix customer inquiries remotely via phone, email and chat.
• Provide accurate information and resolve issues in a timely manner.
• Complete training provided before handling live inquiries.

Skills

German C1/C2

English proficiency

Job description

Mercier Consultancy is seeking a German-speaking Customer Service Agent to support Netflix customers from Greece. You’ll handle inquiries remotely via phone, email and chat, with full training provided.

Relocation is offered for successful candidates, with a competitive monthly salary, private health insurance and a generous benefits package while you join a multilingual team delivering international support. Applicants must have German at C1/C2 and English proficiency; EU passport required.