Italian-Speaking Customer Service Agent — Greece Relocation

Mercier Consultancy; Town of Greece (NY); Hybrid; USD 22,879 - 33,047; Full time

Benefits offered by this job

Relocation package

Private health insurance

Monthly performance bonus

2 extra salaries per year

Accommodation finding support

Job summary

Mercier Consultancy, on behalf of Netflix, is seeking an Italian-speaking Customer Service Agent to support Netflix customers from Greece. The role involves handling inquiries remotely via telephone, email, and online chats, with full training provided.

Candidates must have C1/C2 Italian, strong English, be eligible for EU passport, and be willing to relocate to Greece with a relocation package, private health insurance, and performance bonuses.

Qualifications

• Must have C1/C2 level of Italian, both written and verbal.
• High level English proficiency required.

Responsibilities

• Answer Netflix customer inquiries remotely via telephone, email, and online chats.
• Provide accurate information and troubleshoot customer issues.
• Complete training and adapt to Netflix systems.

Skills

Italian (C1/C2)

English (high level)

Job description

Mercier Consultancy, on behalf of Netflix, is seeking an Italian-speaking Customer Service Agent to support Netflix customers from Greece. The role involves handling inquiries remotely via telephone, email, and online chats, with full training provided.

Candidates must have C1/C2 Italian, strong English, be eligible for EU passport, and be willing to relocate to Greece with a relocation package, private health insurance, and performance bonuses.