Danish Speaking - Customer Service - iGaming in Malta - Relocation Included

Next Job Abroad; Town of Norway (WI); Hybrid; USD 27,001 - 33,002; Full time

Benefits offered by this job

Health care benefits

Performance bonuses

Fully paid training

Relocation package

Career growth opportunities

Job summary

Next Job Abroad is seeking a Danish Speaking Customer Service Representative to enhance our team in the vibrant iGaming sector. You will provide outstanding support to our Danish-speaking customers, assisting with inquiries and ensuring exceptional service.

This role includes a relocation package to Malta, offering an exciting work environment with career growth opportunities and a competitive salary package. We emphasize professional support and a commitment to customer satisfaction.

Qualifications

• Fluent in Danish with strong English skills; additional languages are a plus.
• Previous customer service experience is advantageous, especially in iGaming.
• Commitment to excellent customer support and satisfaction.

Responsibilities

• Provide customer support to Danish-speaking clients through various channels.
• Assist with gaming account issues, promotions, and technical problems.
• Document customer interactions and suggest service improvements.

Skills

Fluency in Danish

Strong proficiency in English

Excellent communication skills

Problem-solving skills

Experience with CRM tools

Job description

Next Job Abroad is pleased to offer an exciting opportunity for a Danish Speaking Customer Service Representative to join our team in the vibrant iGaming industry located in beautiful Malta. This position is perfect for individuals who are committed to providing excellent customer support and are eager to immerse themselves in an international work environment. You will play a crucial role in assisting our Danish-speaking players with their inquiries, ensuring an exceptional gaming experience.

With the relocation package included, you can look forward to this new adventure where you can thrive professionally while enjoying the stunning landscapes and rich culture of Malta.

Responsibilities

• Deliver outstanding customer support to Danish-speaking clients via live chat, email, and phone
• Assist players with issues related to their gaming accounts, promotions, and technical challenges
• Resolve customer inquiries efficiently while maintaining high levels of satisfaction
• Document customer interactions accurately and provide feedback on service improvements
• Collaborate with team members and other departments to enhance the overall customer experience
• Stay knowledgeable about the products and industry trends to assist customers effectively

Requirements

• Fluency in Danish and strong proficiency in English; additional languages are advantageous
• Previous experience in customer service, ideally within the iGaming sector
• Excellent communication and problem-solving skillsAble to work effectively in a fast-paced environment
• A strong commitment to customer satisfaction and support
• Experience with CRM tools and customer support software preferred
• Willingness to relocate to Malta and embrace a new life experience

Benefits

• Career growth opportunities in a renowned iGaming company
• International & diverse work environment
• Competitive performance bonuses
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
• Hybrid working setup
• Yearly salary €26.000 excluding bonuses.
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (reviewed case by case)
• This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!