German-Speaking Customer Care Agent — Remote in Greece

Employers from Greece; United States; Remote; USD 25.000 - 38.000; Vollzeit

Benefits dieser Stelle

Fully Paid Relocation Package

Private Health Insurance

2 Extra Salaries Per Year

Zusammenfassung

Mercier Consultancy in Greece is seeking a German-speaking Customer Service Agent to support Imperial's customers. The role is fully remote from Greece with relocation assistance and a strong focus on delivering outstanding support.

You will handle inquiries by phone, email and live chat, resolve issues in German and English, document interactions, and collaborate with cross‑border colleagues to ensure quick, accurate resolutions.

Qualifikationen

• You must have a C1/C2 level of German, both written and verbal, and a high level of English.
• Your native language and nationality must be clearly listed in your CV and/or Cover Letter.
• You must have a valid EU passport.
• You must be either living in Greece, or willing to relocate. We offer a relocation package for successful candidates living abroad.

Aufgaben

• Respond to customer enquiries via telephone, email, and live chats.
• Provide German-speaking support for Imperial's customers, ensuring clear and accurate information.

Kenntnisse

German (C1/C2)

English (fluent)

Customer service

Jobbeschreibung

Mercier Consultancy in Greece is seeking a German-speaking Customer Service Agent to support Imperial's customers. The role is fully remote from Greece with relocation assistance and a strong focus on delivering outstanding support.

You will handle inquiries by phone, email and live chat, resolve issues in German and English, document interactions, and collaborate with cross‑border colleagues to ensure quick, accurate resolutions.