Geriatric Support Services Coordinator (GSSC)

Greater Lynn Senior Services, Inc.; Lynn (MA); Hybrid; USD 30,307 - 33,062; Full time

Benefits offered by this job

Hybrid work schedule

Medical and Dental insurance

Health Spending Account (HSA)

Flexible Spending Accounts (FSA) - 2

12 paid holidays each year

15 sick days per year

2+ weeks of vacation starting year 1

403b Retirement Savings Plan with an I

Agency paid life insurance

Agency paid long term disability (LTD)

Tuition Assistance after one year of e

Mileage reimbursement

Employee Assistance Program

Employee referral bonuses up to $1,000

Travel Assistance Program - Free

Life Planning Services - Free

Vision insurance

Pet Insurance

Accident Insurance

Critical Illness Insurance

Job summary

Greater Lynn Senior Services, Inc. seeks a Geriatric Support Services Coordinator (GSSC) to join a SCO care team, coordinating community-based services for seniors in collaboration with SCO nurses and program managers.

The role emphasizes needs assessment, inter-disciplinary coordination, and detailed recordkeeping in a compliant framework. The position requires a BA/BS with elder care experience, strong computer and communication skills, and the ability to manage multiple tasks while engaging

Qualifications

• Bachelor's Degree with two years of elder case management
• Proficiency in Word, Excel, PowerPoint
• Excellent communication skills including writing and public speaking
• Customer service and recordkeeping experience
• Strong organizational and time management skills
• Ability to work with diverse backgrounds

Responsibilities

• Conduct comprehensive needs assessments as part of an interdisciplinary team
• Coordinate and monitor consumer-centered community-based services
• Interface with formal and informal support systems
• Maintain records in compliance with regulations
• Coordinate with SCO Nurse Case Managers and SCO Program Manager
• Do not provide GSSC services for other SCO contractors

Skills

Elder case management

Computer skills

Communication skills

Customer service

Time management

Project management

Collaboration

Diversity awareness

Education

Bachelor's Degree in health care

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Social media platforms

Job description

Join the GLSS Team and make a difference every day! GLSS is looking for talented and caring individuals to join our team.

Benefits: GLSS embraces the need for our Employees to have work-life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for:

• Hybrid work schedule
• Medical and Dental insurance
• Health Spending Account (HSA)
• Flexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance
• 12 paid holidays each year
• 15 sick days per year
• 2+ weeks of vacation starting year 1 and increasing with your years of service
• 403b Retirement Savings Plan with an Agency match
• Agency paid life insurance
• Agency paid long term disability (LTD)
• Tuition Assistance after one year of employment
• Mileage reimbursement
• Employee Assistance Program to assist you in dealing with life challenges
• Employee referral bonuses of up to $1,000
• Travel Assistance Program - Free
• Life Planning Services - Free
• Optional benefits including Vision, Pet Insurance, for you and your family members, Accident Insurance, Critical Illness Insurance

Position Overview

Geriatric Support Services Coordinator (GSSC) participates in the Senior Care Options (SCO) primary care team to develop, authorize, coordinate, and monitor consumer-centered community-based services to an assigned number of United Healthcare SCO members in collaboration with the United Healthcare SCO Nurse Case Managers and under the supervision of the SCO Program Manager/Supervisor.

Position Responsibilities

The Geriatric Support Services process begins with a comprehensive needs assessment, completed as part of an interdisciplinary team. Requires a thorough knowledge of available community services, an understanding of both formal and informal support systems, and an ability to interface and collaborate with those systems to ensure the elder's needs are met. The position entails extensive coordination, follow-up, and feedback to clients and services providers, as well as recordkeeping incompliance with regulations. This position shall not provide GSSC services for any other SCO contractor.

Qualifications

• Bachelor's Degree with two (2) years of elder case management, at least one (1) year must be in a setting that provides health care services to people over sixty-five (65) years of age required
• Excellent computer skills with proficiency in Microsoft Word, Excel, and PowerPoint as well as managing social media platforms.
• Exceptional communication skills including writing, public speaking and active listening
• Customer service, communication and recordkeeping experience required
• Ability to manage multiple concurrent tasks and projects with strict attention to detail
• Solid organizational, time management and project management skills with the ability to meet deadlines required
• Strong collaborative skills that allow for fostering and promoting business relationships and partnerships within the community
• Comfortable working with people from diverse backgrounds

Hours

Full Time, 32 hours per week

Pay Range

$22.50-$24.50

*GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information.* *GLSS will provide reasonable accommodations to applicants with disabilities upon request*