Geriatric Support Services Coordinator/Case Manager

Old Colony YMCA; Brockton (MA); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

35-hour work week

Hybrid work environment

Generous paid time off

401K plan

Job summary

Old Colony Elder Services (OCES) is seeking a dedicated Geriatric Support Service Coordinator (GSSC) to join our Senior Care Options department in the Brockton, MA area. The role focuses on determining eligibility and ensuring provision of appropriate services to eligible members, with a bilingual preference.

You will conduct initial and ongoing assessments, develop individualized care plans, and maintain strong rapport with consumers through home visits and regular contact, while keeping

Qualifications

• Two years of experience in the human services field, preferably with elder population.
• Bachelor's degree in social work or related field; current licensure if applicable.
• Ability to adapt to changing consumer/program needs.
• Excellent written and verbal communication skills.
• Strong computer skills and proficiency with Microsoft Office.
• Bilingual in Vietnamese preferred.

Responsibilities

• Promote independent functioning of members and provide services in the least restrictive environment.
• Perform initial and ongoing assessments of health and functional status; develop care plans.
• Develop rapport with consumers to coordinate, monitor, and adjust care plans.
• Provide regular contact, including home visits, to ensure progress toward goals.
• Maintain accurate documentation.

Skills

Two years human services experience

Excellent written and verbal skills

Adaptability

Excellent computer skills

Microsoft Office Suite

Bilingual (Vietnamese)

Education

Bachelor's degree in social work or related field

Current licensure (if applicable)

Job description

OCES is growing!

OCES is expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission: Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a dedicated, bilingual preferred Geriatric Support Service Coordinator (GSSC) to work in our Senior Care Options (SCO) department to help determine eligibility and ensure the provision of appropriate services to eligible members.

What You'll Do

• Promote the independent functioning of members and provide services in the most appropriate, lease restrictive environment
• Perform initial/ongoing assessments of the health and functional status of members and develop individualized care plans
• Develop rapport with consumers to facilitate coordination, monitoring, and adjusting care plans as needed
• Provide regular contact with consumers, including home visits, to ensure progress towards established goals
• Maintain accurate documentation

What You'll Bring

• Your passion for helping others and desire to make a difference.
• At least two years of experience in the human services field, preferably with the elder population
• Bachelor's degree in social work or related field highly preferred; current licensure if appropriate
• Adaptability to be able to change as the needs of consumers and/or program change
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.
• Bilingual in Vietnamese highly preferred

What You'll Get

• The ability to work with an enthusiastic team of like‑minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply!