Geriatric Support Services Coordinator

AgeSpan; Lawrence (MA); Hybrid; USD 62,000 - 66,000; Full time

Benefits offered by this job

Flexible schedule

Hybrid work

403b retirement plan

Paid time off

Licensing program

License renewal paid

Free parking

Employee assistance

Gym membership

Promotions within

Job summary

AgeSpan is seeking a Geriatric Support Services Coordinator (GSSC) to assess elders, develop and monitor service plans, and coordinate care with an interdisciplinary team in the member's home.

The role emphasizes person-centered planning, community resource linking, and ongoing collaboration with SCO and RNCM to promote independence and health outcomes.

Qualifications

• BA/BS in social work, human services or related field; significant experience in elder care preferred.
• Associates degree may be substituted for part of the degree with substantial relevant work experience.
• Strong written, verbal, and computer skills required to work in an interdisciplinary team.
• Must have valid Driver's License and reliable transportation.
• Bilingual ability in English plus Spanish or Khmer required.

Responsibilities

• Conducts initial and ongoing assessments for new members and completes assessment tools and data entry.
• Performs field visits to assess older adults in their homes and determine needs.
• Collaborates with the SCO RNCM to develop community care plans.
• Advocates for person-centered planning and coordinates non-medical services.
• Finds community resources to support member independence and wellness.
• Monitors outcomes of the care plan and coordinates with multiple disciplines.
• Participates in health-related programs and team meetings.

Skills

Bilingual English & Spanish/Khmer

Education

BA/BS in social work or related field

Associates Degree with relevant experience substituted

Tools

Computer skills

Job description

About Us:

Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!

At AgeSpan, you'll find a work environment that combines:

• A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.
• A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.
• Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
• A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs.

Depending on your role and your hours, we offer

• Flexible schedule and hybrid work opportunities
• 403b Retirement Plan with agency match
• 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays
• Social Work Licensing Program
• License Renewal Paid by agency for RN's and Social Workers
• Free parking
• Employee Assistance Program
• Agency subsidized gym membership (on-site in Lawrence)
• Commitment to promoting within

Position Responsibilities:

The Geriatric Support Services Coordinator (GSSC) will conduct health and functional assessment for elders enrolled in Senior Care Organizations (SCO). The GSSC will also develop and monitor service plans to promote the client's overall health and independence. The GSSC will work with an interdisciplinary team to assure effective coordination and delivery of care in the member's home.

Essential Functions:

(Core duties or tasks that are fundamental and not marginal to the performance of the job

• Conducts initial and ongoing assessments on new members/enrollees and completes the required assessment tools and computer data entry.
• Conduct field visits to assess an older adult's physical, social, emotional and environmental status to determine their eligibility and needs in their homes in accordance with contract compliance.
• Collaborates with the SCO RNCM to develop community care plans.
• Supports and advocates for person centered planning.
• Arranges, coordinates and authorizes the provision of appropriate non-medical services.
• Finds resources and services in the community that support members independence and wellness.
• Monitors the outcomes of the developed community care plan.
• Acts as a liaison between the SCO and many ASAP disciplines.
• Participates in the organization and promotion of health-related programs and activities.
• Attends Primary Care Team meetings and Member Discharge Meetings as required.
• Participates in Team meetings, Managed Care Clinical Meeting, Managed Care Staff Meetings, and activities as a team member.
• Work collaboratively within the team when difficult scenarios and issues arise within a teammate's caseload.
• Other duties as assigned by Managed Care Program Manager

Qualifications:

BA/BS in social work, human services or related field plus experience with Elders in a Health Care setting required. Associates Degree with significant relevant work experience may be substituted for a portion of degree. Strong written, verbal, and computer skills necessary to work successfully in an interdisciplinary team required. Must have valid Driver's License and reliable transportation. A bilingual capacity in English along with either Spanish or Khmer is required.

At AgeSpan, we carefully consider a wide range of factors when determining rate of pay. Actual rate of pay depends on factors including but not limited to internal equity, experience, and qualifications. The pay range for this position is $30.00 - $31.50/hour.

Our Commitment to Diversity and Inclusion

AgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.