Geriatric Social Services Coordinator

Complete Care at Sheridan Commons; Chicago (IL); On-site; USD 34,000 - 52,000; Full time

Job summary

Complete Care is seeking a dedicated Social Services Assistant to join our interdisciplinary team in Chicago, IL. You will support residents’ psychosocial, emotional, and social needs, ensuring high-quality, compassionate care throughout their stay.

You will complete social histories and psychosocial assessments, collaborate with the clinical team to advocate for residents’ rights, and manage required EMR documentation while assisting families with transition planning and community resources.

Qualifications

• High School Diploma or equivalent required.
• Experience with geriatric populations in long-term care, skilled nursing, or healthcare environment preferred.
• Strong customer service background with positive resident, family, and community relations preferred.
• Proficiency with computers and EMR systems.

Responsibilities

• Assist in identifying residents’ psychosocial, mental, and emotional needs.
• Complete social histories and psychosocial assessments for new and current residents.
• Collaborate with the interdisciplinary clinical team to advocate for and protect residents' rights.
• Help maintain a safe, respectful environment by addressing resident concerns or grievances per policies and mandated reporting guidelines.
• Assist residents and families with transition planning, community resources, and daily care adjustments.
• Complete required documentation accurately within the EMR system.
• Perform other related administrative and supportive duties as assigned by the Director of Social Services or Facility Administrator.

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer relations

EMR proficiency

Team collaboration

Education

High School diploma or equivalent

Tools

EMR software

Job description

Complete Care is seeking a dedicated Social Services Assistant to join our interdisciplinary team in Chicago, IL. You will support residents’ psychosocial, emotional, and social needs, ensuring high-quality, compassionate care throughout their stay.

You will complete social histories and psychosocial assessments, collaborate with the clinical team to advocate for residents’ rights, and manage required EMR documentation while assisting families with transition planning and community resources.