Geriatric Social Services Advocate | Compassion & Growth

Complete Care Management LLC; Chicago (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Complete Care is seeking a dedicated Social Services Assistant to support residents’ psychosocial, emotional, and social needs within our interdisciplinary team. The role focuses on holistic, high-quality care throughout residents’ stay.

Responsibilities include identifying needs, completing social histories, advocating for residents, and maintaining EMR documentation, while collaborating with the clinical team and addressing family concerns in line with facility policies.

Qualifications

• High School Diploma or equivalent required.
• Experience with geriatric population in long-term care, skilled nursing, or healthcare preferred.
• Strong customer service background with positive resident and family relations desired.
• Proficiency with computers and EMR systems.
• Excellent communication and interpersonal skills; ability to build rapport quickly.
• Strong organizational skills and ability to work independently and in a team.

Responsibilities

• Assist in identifying residents’ psychosocial, mental, and emotional needs.
• Complete social histories and psychosocial assessments for new and current residents.
• Collaborate with the interdisciplinary clinical team to advocate for residents’ rights.
• Help maintain a safe, respectful environment by addressing resident concerns per policies and reporting guidelines.
• Assist residents and families with transition planning, resources, and daily care adjustments.
• Complete required documentation accurately in the EMR system.
• Perform related administrative and supportive duties as directed by the Director of Social Services or Facility Administrator.

Skills

Communication

Customer relations

Interpersonal skills

Team collaboration

Education

High School Diploma or equivalent

Tools

EMR systems

Job description

Complete Care is seeking a dedicated Social Services Assistant to support residents’ psychosocial, emotional, and social needs within our interdisciplinary team. The role focuses on holistic, high-quality care throughout residents’ stay.

Responsibilities include identifying needs, completing social histories, advocating for residents, and maintaining EMR documentation, while collaborating with the clinical team and addressing family concerns in line with facility policies.