Geomatics CS & Product Specialist — Remote (Stock Options)

Looq; San Diego (CA); Ibrido; USD 75.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Vision, Dental, 401(k)

Unlimited vacation

Stock options

Descrizione del lavoro

Looq AI is seeking a Customer Success & Product Specialist who speaks the language of geomatics and surveying. You’ll bridge customers and our product team, solving problems and gathering insights to improve our platform.

This role emphasizes field knowledge and clear communication to ensure customer success. The position offers flexible work options—fully remote or hybrid—and a base salary of 75K–95K with stock options.

Competenze

• Degree in Geomatics or a related field.
• Hands-on surveying experience (field or office).
• Strong problem-solving skills for practical solutions.
• Clear and effective communicator with customers and teams.
• Customer-focused mindset translating challenges into product improvements.
• Bonus: experience with technical documentation/knowledge bases.

Mansioni

• Serve as the bridge between customers and the product team to resolve issues and gather insights.
• Ensure customer success through proactive support and guidance.
• Contribute to product improvements based on user feedback and field data.
• Explain technical concepts clearly to non-technical users.

Conoscenze

Geomatics knowledge

Surveying experience

Problem-solving

Clear communication

Customer-focused mindset

Documentation/knowledge base

Formazione

Geomatics or related field

Descrizione del lavoro

Looq AI is seeking a Customer Success & Product Specialist who speaks the language of geomatics and surveying. You’ll bridge customers and our product team, solving problems and gathering insights to improve our platform.

This role emphasizes field knowledge and clear communication to ensure customer success. The position offers flexible work options—fully remote or hybrid—and a base salary of 75K–95K with stock options.