Genetic Counselor Assistant — Scribe & Clinic Coordinator

Phoenix Children's Hospital, Inc.; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

The Genetic Counselor Assistant at Phoenix Children's Hospital supports the Genetics Division under the supervision of the Genetic Counselor Lead. The role focuses on case preparation, clinic workflow optimization, and family-centered care.

Responsibilities include preparing charts, updating EMR, handling communications, and assisting with scribe duties during patient encounters, while ensuring accurate documentation and seamless team collaboration.

Qualifications

• Minimum 2 years medical experience in a hospital setting or private practice (Preferred)
• Experience and understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to understand and accurately transcribe dictated reports (Required)
• Previous experience with or ability to translate medical abbreviations into their expanded forms (Required)

Responsibilities

• Composes correspondence and independently generates communications, including emails, record requests, and lab review through effective use of appropriate software application and/or media.
• Prepares patient’s chart for clinic visit by gathering necessary documentation, updating EMR prior to the visit, and notifying participants of changes to ensure timely communication and a productive visit.
• Assists patients, families and others with hospital related inquiries/concerns. Management of incoming phone calls and emails related to genetic services and referrals.
• Provides administrative support to the department and coordinates and organizes clinic workflow and communications, including phone management, e‑mail correspondence, file maintenance and chart preparation to provide for optimum efficiency in the clinic.
• Rotates as a medical scribe while accompanying the practitioner during patient interview and examination. Documents the practitioner dictated patient history, including history of present illness, review of systems, past medical and surgical history, family and social histories, and medications and allergies. Documents physical examination findings and procedures as performed by the practitioner. Documents the results of laboratory and radiographic studies as dictated by the practitioner. Documents the correct time of patient care related activities, including practitioner to practitioner communication, family communication and re‑examination of the patient. Assists the practitioner in navigating the Electronic Health Record (EHR) and may locate information for review as requested by the practitioner (i.e., previous notes, reports, test results, and laboratory results). Also, may research information requested by the practitioner. Ensures the practitioner reviews all documentation comp
• Performs miscellaneous job related duties as requested.

Skills

Multitasking

Medical transcription

EMR proficiency

Professional communication

Team collaboration

Punctual and reliable

Attention to detail

Education

2 years post high school (Required)

Bachelor’s degree in biological/health science (Preferred)

Tools

EMR software

Transcription software

Job description

The Genetic Counselor Assistant at Phoenix Children's Hospital supports the Genetics Division under the supervision of the Genetic Counselor Lead. The role focuses on case preparation, clinic workflow optimization, and family-centered care.

Responsibilities include preparing charts, updating EMR, handling communications, and assisting with scribe duties during patient encounters, while ensuring accurate documentation and seamless team collaboration.