Genesys IVR Engineer – Hybrid Cloud (AWS)

Apex Systems; Addison (TX); Hybrid; USD 91,000 - 94,000; Full time

Benefits offered by this job

ESPP

401K

HSA

EAP

Discount program

Certification discounts

Job summary

Apex Systems is seeking a skilled Genesys IVR Developer in Addison, TX (Hybrid). You will build and maintain IVR self-service solutions, work with cloud deployments, and ensure alignment with business outcomes and coding standards.

The role requires experience in Genesys IVR, Java, JavaScript, and Eclipse SDK, with familiarity of AWS/OpenShift for cloud projects. This contract position emphasizes hands-on development and collaboration across teams.

Qualifications

• Extensive software development experience with multiple full-lifecycle implementations.
• Deep technical depth in Genesys IVR frameworks and speech-enabled IVR systems.

Responsibilities

• Develop and maintain complex self-service solutions using Genesys IVR technologies.
• Collaborate with development teams to design and implement robust contact center applications.
• Ensure system designs align with business outcomes and technology standards.
• Perform hands-on software development and programming tasks for IVR platforms.
• Support deployment and testing of applications in cloud environments.

Skills

Java

JavaScript

Eclipse SDK

CoPilot

Genesys tools

Tools

AWS

OpenShift

Job description

Apex Systems is seeking a skilled Genesys IVR Developer in Addison, TX (Hybrid). You will build and maintain IVR self-service solutions, work with cloud deployments, and ensure alignment with business outcomes and coding standards.

The role requires experience in Genesys IVR, Java, JavaScript, and Eclipse SDK, with familiarity of AWS/OpenShift for cloud projects. This contract position emphasizes hands-on development and collaboration across teams.