Genesys Architect Carry, NC; Clark Summit PA

VOLTO Consulting; North Carolina; On-site; USD 120,000 - 150,000; Full time

Job summary

VOLTO Consulting is seeking a Genesys Architect to work locally in Carry, NC, or Clark Summit, PA. The ideal candidate will have over 10 years of experience and strong expertise in Genesys Cloud CX architecture. Responsibilities include designing secure solutions based on business needs, implementing AI-powered IVA solutions, and leveraging scripting languages for automation. Candidates should be proficient in APIs and Web Services as well. This role requires a strong understanding of Genesys Cloud CI/CD and DevOps practices.

Qualifications

• 10+ years of experience required.
• Proficiency in APIs and Web Services (RESTful, JSON, OAuth).
• Strong knowledge of scripting languages for automation.

Responsibilities

• Design scalable and secure Genesys Cloud CX solutions.
• Implement AI powered IVA solutions.
• Good experience in Genesys Cloud CI/CD and DevOps.

Skills

Genesys Architect

Genesys IVR Tech Lead

CTI Genesys

JavaScript

Python

PowerShell

Job description

Job Overview

Role Descriptions: Genesys Architect

LOCAL to Carry, NC; Clark Summit PA ONLY!

Essential & Desirable Skills

• Essential Skills: Genesys Architect
• Desirable Skills: Genesys IVR Tech Lead
• Keyword: ~Genesys IVR Tech Lead~
• Skills: Geneys Purecloud~CTI Genesys

Experience

• Experience Required: 10 & Above

Responsibilities

• Strong expertise in Genesys Cloud CX architecture and configuration
• Design scalable and secure Genesys Cloud CX solutions based on business needs.
• Design and implement AI powered IVA solutions
• Proficiency in APIs, Web Services (RESTful, JSON, OAuth)
• Knowledge of scripting languages (JavaScript, Python, PowerShell) for automation.
• Good experience on Genesys Cloud CI/CD and DevOps