Generator Technician Level III

SRSC, LLC; Atlanta (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

PowerChampions is seeking a Generator Technician Level III to serve as a senior field resource, providing expert troubleshooting, complex repairs, and on-site leadership. In this role, you’ll mentor junior technicians, coordinate with dispatch and parts logistics, and act as the customer’s trusted advisor.

With integrity, servant leadership, sincerity, and empathy guiding your actions, you will play a critical role in ensuring reliable power for our customers and maintaining the highest safety

Qualifications

• 8+ years of experience servicing generators, ATS, and switchgear.
• Class II (Unrestricted) Electrical Contractor License.
• Mastery of generator system troubleshooting and repair.
• Experience mentoring or supervising other technicians.
• Excellent communication, leadership, and customer engagement skills.
• Valid driver’s license and ability to meet DOT requirements.
• Strong organizational skills and ability to coordinate complex projects.

Responsibilities

• Provide expert troubleshooting and repairs on generators, ATS, switchgear, and control systems.
• Lead major planned maintenance projects and ensure quality.
• Perform system startups and train customers on operations.
• Mentor and supervise Level I and II Technicians; serve as escalation point.
• Ensure work meets OEM and company standards and accurate documentation.
• Coordinate with scheduling, dispatch, and parts teams for service delivery.
• Maintain strong customer relations as primary field contact.
• Enforce OSHA and NFPA safety standards on all sites.

Skills

Leadership

Customer engagement

Communication

Job description

About the role

PowerChampions is seeking a Generator Technician Level III to serve as a senior field resource, providing expert troubleshooting, complex repairs, and on-site leadership. In this role, you’ll not only perform technical work but also mentor junior technicians, coordinate with dispatch and parts logistics, and act as the customer’s trusted advisor. With integrity, servant leadership, sincerity, and empathy guiding your actions, you will play a critical role in ensuring reliable power for our customers.

A Class II (Unrestricted) Electrical Contractor License is required.

What you’ll do

As a Generator Technician Level 3, you’ll serve as both a technical expert and a field leader, bridging the gap between service technicians and department management.

Key Duties

• Expert Troubleshooting & Repairs: Perform advanced diagnostics and repairs on engines, alternators, ATS, switchgear, and control systems.
• Planned Maintenance Oversight: Lead major planned maintenance projects, ensuring quality and efficiency.
• Commissioning & Startups: Lead system startups, program controllers, and provide training to customers on system operations.
• Field Leadership: Mentor and train Level I and Level II Technicians; serve as a point of escalation for technical questions.
• Quality Control: Ensure work is completed to OEM and company standards; verify documentation accuracy.
• Coordination: Work with scheduling, dispatch, and parts teams to ensure smooth service delivery.
• Customer Relations: Serve as a lead point of contact in the field, ensuring customer trust, satisfaction, and repeat business.
• Safety Leadership: Enforce OSHA and NFPA safety standards on all jobsites.

Minimum Qualifications

• 8+ years of experience servicing generators, ATS, and switchgear.
• Class II (Unrestricted) Electrical Contractor License.
• Mastery of generator system troubleshooting and repair.
• Experience mentoring or supervising other technicians.
• Excellent communication, leadership, and customer engagement skills.
• Valid driver’s license and ability to meet DOT requirements.
• Strong organizational skills and ability to coordinate complex projects.

Core Values in Action

• Lead with Integrity: Commit to ethical leadership and accountability.
• Practice Servant Leadership: Support your team, prioritize customer needs, and take responsibility for results.
• Show Sincerity: Communicate honestly and directly, earning trust at every level.
• Work with Empathy: Understand and care for the people you serve—both customers and coworkers.