Generator Technician

National Power; Kitty Hawk (NC); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Three weeks paid vacation

Medical and dental insurance

401(k) with company matching

Company-paid life insurance

Paid sick time

Job summary

A leading energy solutions provider is seeking a Generator Service Technician in Kitty Hawk, NC. This role is responsible for maintenance and repair of generator sets and electrical equipment. Ideal candidates will possess a high school diploma and have strong problem-solving skills, communication abilities, and experience in an electrical/mechanical environment. This is a remote position that may involve travel and overnight stays. Competitive pay and comprehensive benefits are offered.

Qualifications

• High school diploma required, with an associate degree preferred.
• Must have excellent communication and problem-solving skills.
• Experience in troubleshooting electrical systems is essential.

Responsibilities

• Perform maintenance and repair on generator systems.
• Troubleshoot and repair Automatic Transfer Switches.
• Conduct load-bank testing on generators.

Skills

Excellent communication skills

Problem-solving skills

Good computer skills

Ability to work independently

Strong driving record

Customer service

Problem solving

Training provided

Attention to detail

Education

HS Diploma

Associate degree in electrical/mechanical field

Generac Power Systems certification

US Air Force Electrical Power Production Specialist

US Navy Electrician’s Mate

Job description

National Power is accepting applications to fill a Generator Service Technician opening in our Kitty Hawk, NC, market. Under the general direction of and reporting to the CISV Service Manager, the Generator Service Technician is responsible for maintenance and repair of generator sets and other electrical equipment.

Essential Duties and Responsibilities

• Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5‑5000 kw. Troubleshoot and repair Automatic Transfer Switches, including bypass isolation and closed transition types. Perform preventative maintenance service (oil and filters), troubleshoot AC and DC circuits, remove and replace components as necessary, perform warranty work per manufacturer’s guidelines, and start‑up/commission new generators and generator systems.
• Perform diesel or gaseous engine troubleshooting and repair, including ignition components, injection systems, and valve adjustments.
• Perform load‑bank testing on generator(s) to ensure units are in proper operating conditions and meet applicable code requirements.
• Assist other technicians with large multi‑person jobs or troubleshooting complicated issues.

Education and Experience

• HS Diploma required; Associate degree in an electrical/mechanical related field preferred.
• Current Generac Power Systems certification preferred.
• US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician preferred.

Skills and Other Qualifications

• Excellent communication skills and ability to give verbal/written reports of job status, repair recommendations, equipment/supplies needed.
• Ability to account for time spent on jobs and travel.
• Excellent driving record and a valid driver’s license. The job will require driving long distances to job sites and overnight stays in hotels 1‑3 nights (may also be required up to a week). Company covers hotel costs and provides a meal allowance per guidelines.
• Good computer skills; comfortable with Microsoft Office, Internet Explorer, Word, Excel, and PDF software.
• Ability to work from home, maintain vehicle, inventory parts, and safeguard company property (cell phone, laptop, tools).
• Manage difficult or emotional customer situations; respond promptly to customer needs; solicit feedback; meet commitments.
• Strong problem‑solving during emergency situations or limited-resource scenarios.
• Training will be provided; may be required to attend courses in Milwaukee, Wisconsin, and elsewhere.
• Demonstrates accuracy, thoroughness, continuous improvement, and safety monitoring.

Work Conditions

• Technician may work in various weather conditions (heat, rain, snow, high humidity, etc.).
• Frequently work near moving mechanical parts.

Physical Demands

• Lifting and carrying heavy objects, up to 75 lb.
• Ascending or descending ladders, scaffolding, stairs, ramps.
• Seizing, holding, grasping, turning with hand(s).
• Entering text or data into a computer or other machine using a keyboard.
• Pushing/pulling may involve use of hands/arms/feet.
• Moving on hands and knees or hands and feet to enter restricted spaces.
• Operating control mechanisms (pedals, buttons, levers, cranks) with feet or legs.
• Clarity of vision (working with small objects or reading small print), including computer use.
• Sitting for long periods.
• Sometimes moving on hands and knees, hands and feet to enter confined spaces.

Compensation & Benefits

• Competitive pay based on experience and certifications; overtime paid at 1.5 × base; performance‑based pay.
• Three weeks paid vacation after 90 days (first year prorated).
• Up to 9 paid company holidays.
• Paid sick time.
• Company‑paid life insurance ($75,000).
• Company‑paid short‑term and long‑term disability insurance.
• Medical, dental, and vision insurance: four medical plan options, one fully covered 100 % by the company.
• 401(k) retirement savings plan with company matching.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSA).

Additional Info

• Criminal background check and pre‑employment drug screen are required.
• Must pass a Department of Transportation physical examination.
• This is a remote position and requires working from home.

Equal Opportunity Employer:
National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.