Generator Technician

National Power, LLC; Suwanee (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Three weeks paid vacation

Medical, dental, and vision insurance

401(k) retirement plan with company match

Company provided equipment (laptop, phone)

Job summary

A leading power service provider in Suwanee, GA is seeking a Generator Service Technician. This role involves maintenance and repair of generator sets, conducting troubleshooting of electrical equipment, and ensuring compliance with operational standards. Candidates should have a high school diploma, mechanical experience, and strong communication skills. Compensation includes competitive pay, vacation, insurance, and retirement plans. The position allows for remote work with occasional travel for job site visits.

Qualifications

• HS Diploma required; Associate degree in electrical/mechanical preferred.
• Current Generac Power Systems certification preferred.
• Experience as US Air Force Electrical Power Production Specialist is a plus.

Responsibilities

• Perform maintenance and repair on generators and electrical equipment.
• Troubleshoot and repair diesel or gaseous engines.
• Conduct load-bank testing on generators.

Skills

Excellent communication skills

Problem-solving during emergencies

Good computer skills

Ability to manage customer situations

Good driving record

Education

HS Diploma required, Associate degree preferred

Current Generac Power Systems certification preferred

Military Electrical Power Production experience preferred

Job description

Summary

National Power is accepting applications to fill a Generator Service Technician opening in our Suwanee, GA market. Under the general direction of and reporting to the Telecom Service Manager, the Generator Service Technician is responsible for the maintenance and repair of generator sets and other electrical equipment.

Essential Duties and Responsibilities

1. Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5‑5000 kW. Troubleshoot and repair Automatic Transfer Switches, including bypass isolation and closed‑transition types. Perform preventative maintenance service (oil and filters), troubleshoot AC and DC circuits, remove and replace components as necessary, perform warranty work per manufacturer’s guidelines, and start‑up/commission new generators and generator systems.
2. Perform diesel or gaseous engine troubleshooting and repair, including ignition components, injection systems, valve adjustments, etc.
3. Perform load‑bank testing on generators to ensure units operate within proper conditions and meet applicable code requirements.
4. Assist other technicians with large multi‑person jobs or complex troubleshooting.

Education and Experience

• HS Diploma required; Associate degree in an electrical/mechanical related field preferred.
• Current Generac Power Systems certification preferred.
• US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator/UPS field service technician preferred.

Skills and Other Qualifications

• Excellent communication skills—capable of giving verbal and written reports of job status, repair recommendations, equipment/supplies needed.
• Ability to account for time spent on jobs and travel.
• Excellent driving record and valid driver’s license. Required to drive long distances to job sites; overnight stays in hotels (1‑3 nights per week) may be required. Company covers hotel costs and provides a meal allowance per guidelines.
• Good computer skills and comfort with Microsoft software (Internet Explorer, Word, Excel) and Adobe PDF.
• Work from home while ensuring proper vehicle maintenance, required parts inventory, and security of Company property (cell phone, laptop, specialty tools, etc.).
• Manage difficult or emotional customer situations; respond promptly to customer needs; solicit feedback to improve service; meet commitments.
• Good problem‑solving during emergencies or with limited resources.
• Training provided; may attend courses in Milwaukee, WI and elsewhere as needed.
• Demonstrate accuracy and thoroughness; seek ways to improve quality; apply feedback; monitor own work for safety and quality.

Work Conditions

• Work may occur in various weather conditions (heat, rain, snow, high humidity, etc.).
• Frequently work near moving mechanical parts.

Physical Demands

• Lifting and carrying heavy objects up to 75 lb.
• Ascending/descending ladders, scaffolding, stairs, ramps.
• Seizing, holding, grasping, turning with hands.
• Keyboard use for data entry.
• Push/pull tasks may involve hands/arms, feet/legs.
• Move on hands and knees or feet to enter restricted spaces.
• Use feet/legs to operate machine controls (pedals, buttons, levers, cranks).
  
• Clarity of vision required (small objects, reading small print, computer use).
• Sitting for long periods may be required.
• Occasional confinement in tight spaces on hands and feet.

Compensation

• Competitive pay based on experience and certifications. Overtime at 1.5 × base; performance‑based pay reflects productivity.
• Three weeks paid vacation after 90 days (first year pro‑rated).
• Up to nine paid company holidays.
• Paid sick time.
• Company‑paid Life Insurance ($75,000).
• Company‑paid short‑term and long‑term disability insurance.
• Medical, dental, and vision insurance with four plan options; one plan fully covered at 100 %.
• 401(k) retirement plan with company match.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSA).
• Company provided laptop, phone, and other equipment as needed.

Additional Info

• Criminal background check and pre‑employment drug screen required.
• Must pass a Department of Transportation physical examination.
• Remote position; employee must work from home.

Equal Opportunity Employer

National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity, or any other protected status.