Generator Technician

National Power; Hertford (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation

Health, Dental, and Vision Insurance

401(k) with company matching

Job summary

A power services company is seeking a Generator Service Technician in Hertford, NC. This role requires performing maintenance and repair on generator sets, including troubleshooting and load bank testing. Candidates must have a high school diploma, with preference given to those holding an associate degree in an electrical or mechanical field. Strong communication skills and a valid driver's license are essential, as the position includes remote work and travel. Competitive pay and benefits are offered, including overtime and vacation time.

Qualifications

• HS Diploma required; Associate degree in an electrical/mechanical related field preferred.
• Current Generac Power Systems certification preferred.
• Experience as a US Air Force Electrical Power Production Specialist or US Navy Electrician’s Mate preferred.

Responsibilities

• Perform maintenance and repair on generators and parallel systems ranging from 5-5000 kW.
• Troubleshoot and repair Automatic Transfer Switches.
• Conduct load bank testing on generators.

Skills

Excellent communication skills

Problem-solving skills

Driving record and valid driver's license

Computer skills (Microsoft software)

Ability to manage customer situations

Education

HS Diploma

Associate degree in electrical/mechanical field

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

National Power is accepting applications to fill a Generator Service Technician opening in our Hertford NC, market. Under the general direction of and reporting to the CISV Service Manager, the Generator Service Technician is responsible for maintenance and repair of generator sets and other electrical equipment.

Responsibilities

• Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000 kW. Troubleshooting and repair of Automatic Transfer Switches, including bypass isolation and closed transition types. Repairs include performing preventative maintenance service (oil and filters), troubleshooting AC and DC circuits, removing and replacing components as necessary, performing warranty work per manufacturer’s guidelines, and performing start-up/commissioning on new generators and generator systems.
• Perform diesel or gaseous engine troubleshooting and repair, including ignition components, injection systems, valve adjustments, etc.
• Perform load bank testing on generator(s) to ensure units are in proper operating condition and meet applicable code requirements.
• Assist other technicians with large multi-person jobs or troubleshooting complicated issues.

Qualifications

• HS Diploma required; Associate degree in an electrical/mechanical related field preferred.
• Current Generac Power Systems certification preferred.
• US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician preferred.

Education and Experience

• As listed above in Qualifications.

Skills and Other Qualifications

• Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, and equipment/supplies needed.
• Must be able to account for time spent on jobs and travel.
• Must have an excellent driving record and a valid driver’s license. The job will require driving long distances to job sites, and overnight stays in hotels (1-3 nights per week may be required). Company covers hotel costs and provides a meal allowance per company guidelines.
• Must have good computer skills and be comfortable with Microsoft software, including Internet Explorer, Word, Excel, and PDF handling.
• The technician may work from home and must ensure proper vehicle maintenance, required parts inventory, and security of company property (cell phone, laptop, tools, etc.).
• Ability to manage difficult or emotional customer situations; responds promptly to customer needs; solicits feedback to improve service; meets commitments.
• Good problem-solving skills in emergency situations or with limited resources.
• Training will be provided; may be required to attend training courses (e.g., Milwaukee, WI) and other required training.
• Demonstrates accuracy and thoroughness; looks for ways to improve quality; applies feedback to improve performance; monitors own work for quality and safety.

Work Conditions

• The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.).
• Frequently work near moving mechanical parts.

Physical Demands

• Lifting and carrying heavy objects, up to 75 lbs, is required.
• Ascending/descending ladders, scaffolding, stairs, ramps; use of hands and arms to grasp and manipulate tools.
• Reaching, handling, pushing/pulling, and working with hands and fingers.
• Entering text into a computer or other device via keyboard; vision requirements for reading small print and computer use.
• Sitting for long periods may be required; occasional confined-space entry may be necessary.

Compensation & Benefits

• Competitive pay depending on experience and certifications. Overtime paid at 1.5x base. Compensation reflects productivity and performance.
• Three weeks of paid vacation after 90 days (first year pro-rated based on start date).
• Up to 9 paid company holidays.
• Paid sick time; company-paid Life Insurance ($75,000); company-paid short-term and long-term disability insurance.
• Medical, Dental, and Vision Insurance: four medical plan options, with one plan fully covered at 100% by the company.
• 401(k) retirement savings plan with company matching; Health Savings Account (HSA); Flexible Spending Accounts (FSA).

Additional Info

• Criminal background check and pre-employment drug screen required.
• Must be able to pass a Department of Transportation physical examination.
• This is a remote position and will require the employee to work from home.

Equal Opportunity Employer: National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.