Generator Service Technician (Generac Certified) | Remote Dispatch

Abacus Plumbing, Air Conditioning and Electrical; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

New company truck

Gas card

Paid tolls

Tools provided

PTO

Health plan

Vision plan

Dental plan

401K match

Life Insurance

Disability insurance

FSA

EAP

Identity theft protection

Job summary

ABACUS is seeking Generator Service Technicians in Austin, TX, to perform whole-home generator troubleshooting, maintenance, and repairs. The role includes responding to emergency calls, collaborating with dispatch and clients, and maintaining safety standards while ensuring high-quality service.

The ideal candidate will have a high school diploma or equivalent, Generac certifications (air- and liquid-cooled preferred), and experience with Generac equipment.

Qualifications

• High school diploma or equivalent required; technical certifications preferred.
• Generac air-cooled certification required.
• Generac liquid-cooled certification highly preferred.
• 1+ year experience as a Generac Service Technician or similar role.

Responsibilities

• Perform service on whole-home standby generator equipment (residential).
• Perform routine maintenance tasks (oil/filters, coolant flushes, battery checks).
• Diagnose and troubleshoot generator malfunctions and perform repairs or replacements.
• Respond to emergency service calls and minimize downtime for clients.
• Collaborate with clients, dispatch, managers and team members to ensure customer satisfaction.
• Stay up-to-date with industry advancements and best practices in generator maintenance.
• Adhere to safety protocols and maintain a clean, organized workspace.
• Maintain proper storage and handling of tools and materials.

Skills

Problem-solving

Analytical skills

Customer service

Education

High school diploma or equivalent

Generac (air-cooled) certification

Generac (liquid-cooled) certification

Technical certifications in electrical/mechanical engineering

Tools

Microsoft Windows

Word

Excel

Job description

ABACUS is seeking Generator Service Technicians in Austin, TX, to perform whole-home generator troubleshooting, maintenance, and repairs. The role includes responding to emergency calls, collaborating with dispatch and clients, and maintaining safety standards while ensuring high-quality service.

The ideal candidate will have a high school diploma or equivalent, Generac certifications (air- and liquid-cooled preferred), and experience with Generac equipment.