Generator Service Tech - Houston

Abacus Plumbing, Air Conditioning and Electrical; Houston (TX); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

New company truck

Gas card

Paid tolls

Tools provided

PTO

Holiday Pay

Health, Vision & Dental

Job summary

Abacus Plumbing, Air Conditioning and Electrical seeks a Generator Service Technician to join our Houston team. You will perform service on whole-home generators, including maintenance and troubleshooting to ensure optimal performance and customer satisfaction.

Responsibilities include diagnosing issues, completing repairs, and coordinating with dispatch and clients. Requires Generac certifications and ability to lift 75+ lbs in summer heat; driver’s license is essential.

Qualifications

• High school diploma or equivalent; technical certifications preferred.
• Generac air-cooled certification is required; liquid-cooled preferred.

Responsibilities

• Perform service on whole-home, standby generator equipment (residential).
• Diagnose and troubleshoot generator malfunctions; perform repairs or component replacements.
• Respond to emergency service calls to minimize downtime for clients.
• Collaborate with clients, dispatch, managers, and team members to ensure customer satisfaction.
• Stay up-to-date with industry advancements and best practices in generator maintenance and repair.
• Adhere to safety protocols and maintain a clean, organized work area.

Skills

Problem-solving

Driver's license

Windows basics

Physical ability

Generac certification

Electrical knowledge

Mechanical knowledge

Education

High school diploma

Tools

Generac (air-cooled) certification

Generac (liquid-cooled) certification

Job description

Overview

ABACUSiscurrently seeking a Generator Service Technicianto join our family-like culture, who are dedicated to delivering the best customer service experience every day. Our Generator Service Technicians manage the completion of whole-home generator troubleshooting & repair(s), perform regular interval maintenance, and suggest service upgrades. At ABACUS, we provide an exceptional customer experience by treating our customers with the utmost respect and attention.

At ABACUS, we believein employee development, having a positive culture, promoting from within, and being a strong partner within our communities, all while you earn the income that YOU deserve!

Are you ready to join the best team in Houston?

What’s In It For Me?

• Market Value Compensation: $25-$30/hour
• Ability to receive additional commissions/spiffs on service upgrades
• Ability to receive commission when you refer other trades to customer's home (Ex. Refer HVAC and sale is made, you receive a % of commission)
• New company truck, Gas card, paid tolls, tools provided
• Dispatch from home
• PTO
• Holiday Pay
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services and Identity Theft
• Give aways and other prizes through out the year
• Working in a dynamic, collaborative, and fun environment
• We help with Career growth, training, and education

Responsibilities

What Will I Do?

• Perform Service on Whole-Home, Standby Generator Equipment (residential)
• Perform routine maintenance tasks, such as oil and filter changes, coolant flushes, and battery checks, to ensure the optimal performance of generators.
• Diagnose and troubleshoot generator malfunctions, electrical and mechanical issues, and perform necessary repairs or component replacements.
• Respond to emergency service calls and resolve generator issues in a timely and efficient manner to minimize downtime for clients
• Collaborate with clients, dispatch, managers, and other team members to understand service requirements, provide technical support, and ensure customer satisfaction.
• Stay up-to-date with industry advancements, emerging technologies, and best practices in generator maintenance and repair.
• Adhere to safety protocols and guidelines to promote a safe working environment and prevent accidents or injuries.
• Maintain a clean and organized work area, ensuring proper storage and handling of tools, equipment, and materials.

Qualifications

Do I have What it Takes?

• High school diploma or equivalent qualification. Additional technical certifications or vocational training in electrical or mechanical engineering is preferred.
• Generac (air-cooled) certification required.
• Generac (liquid-cooled) certification highly preferred.
• Working as a Generac Service Technician for at least 6+ months
• Excellent problem-solving and analytical skills, with attention to detail and a methodical approach to tasks.
• Valid Texas Driver’s License that can withstand insurance review.
• Basic to intermediate skills in Microsoft Windows, including Word and Excel.
• Able to climb in and out of box trucks/vans easily, able to lift over 75 pounds and work in the summer heat

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.The companyencourages allqualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.