Generator Service Technician

New Jersey Resources; Farmingdale (NJ); On-site; USD 39,800 - 56,686; Full time

Benefits offered by this job

Day one medical benefits

401(k) plan with company match

Direct Stock Purchase Plan

Wellness perks and fitness centers

Employee Assistance Program

Professional development and tuition

Job summary

New Jersey Resources' NJR Home Services is seeking a skilled Generator Service Technician to diagnose, repair and service residential and commercial standby generator systems. You will work independently, applying strong mechanical and electrical troubleshooting to deliver safe, reliable power solutions.

The role offers competitive pay, day-one benefits and opportunities for certification and career growth within a Fortune 1000 energy company.

Qualifications

• Minimum of 4 years of generator service, mechanical, electrical, or related field experience.
• Current Generac Air-Cooled Certification preferred.
• Generac Liquid-Cooled Certification preferred; candidates must be willing to obtain certification through company-sponsored training if not currently certified.
• Excellent customer service, communication, and problem-solving skills.

Responsibilities

• Perform maintenance, diagnostics, repairs, and service on generator systems and related equipment.
• Troubleshoot generator performance issues and identify root causes through inspection and testing procedures.
• Determine and implement corrective actions based on failure analysis and equipment evaluation.
• Inspect, disassemble, repair, reassemble, and test generator engines and components for optimal performance.
• Conduct start-up, commissioning, inspections, repairs, and load bank testing as required.
• Complete warranty documentation accurately and timely.
• Order and manage parts and materials for repairs and service activities.
• Maintain detailed service records and communicate repair recommendations to customers and management.
• Adhere to safety policies, procedures, and regulations.

Skills

Generator service

Mechanical

Electrical troubleshooting

Customer service

Self-motivation

Tools

Generac Air-Cooled Certification

Generac Liquid-Cooled Certification

Job description

Step into a future fueled by innovation, sustainability and purpose. At our Fortune 1000 diversified energy company, we’re not just shaping a cleaner energy future, we’re building a workplace where you can thrive. Join a team that values community, flexibility and growth, and enjoy competitive pay, comprehensive benefits and a culture that supports your personal and professional development. Let’s energize the future together. NJR Home Services, a subsidiary of New Jersey Resources, is seeking a skilled and customer-focused Generator Service Technician to join our team. In this role, you will be responsible for diagnosing, maintaining, repairing, and servicing residential and commercial standby generator systems. The ideal candidate possesses strong mechanical and electrical troubleshooting skills, works independently, and is committed to delivering exceptional service and safety.

Major Responsibilities

• Perform maintenance, diagnostics, repairs, and service on a variety of generator systems and related equipment.
• Troubleshoot generator performance issues and identify root causes through systematic inspection and testing procedures.
• Determine and implement appropriate corrective actions based on failure analysis and equipment evaluation.
• Inspect, disassemble, repair, reassemble, and test generator engines and components to ensure optimal performance.
• Conduct equipment start-up, commissioning, inspections, repairs, and load bank testing as required.
• Complete warranty documentation accurately and in a timely manner.
• Order and manage parts and materials necessary to complete repairs and service activities.
• Maintain detailed service records and communicate repair recommendations to customers and management.
• Adhere to all company safety policies, procedures, and applicable industry regulations.

Position Requirements

• Minimum of 4 years of generator service, mechanical, electrical, or related field experience.
• Current Generac Air-Cooled Certification preferred.
• Generac Liquid-Cooled Certification preferred; candidates must be willing to obtain certification through company-sponsored training if not currently certified.
• Strong troubleshooting and diagnostic skills with the ability to identify and resolve complex equipment issues.
• Self-motivated with the ability to work independently and manage workload effectively.
• Ability and willingness to work overtime and respond to emergency service calls as needed.
• Valid driver's license with a satisfactory driving record.
• Excellent customer service, communication, and problem-solving skills.
• The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary.

Other Details

Compensation: The base pay for this role is $35.02/hour.

This role will be eligible to participate in a union annual short term incentive program.

Benefits That Support You

• Day one medical coverage, including prescription, vision and dental plans, so you’re supported right away.
• Our 401(k) plan has a generous company match to help you invest in your future.
• Direct Stock Purchase Plan (with optional payroll deduction for employees).
• Wellness perks, including free on and off site fitness centers and other programs to keep you feeling your best.
• A confidential Employee Assistance Program to support your wellbeing.
• Professional development and tuition reimbursement to help grow your skills and advance your career.
• Vacation and company-paid holidays, so you can rest and recharge.
• Flexible work arrangements with many roles offering hybrid options based on job responsibilities and business needs.

New Jersey Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.