Generator Service Technician

Resource Options, Inc.; Paramus (NJ); On-site; USD 45,000 - 52,000; Full time

Job summary

Resource Options, Inc. is seeking an experienced Generator Service Technician to service, diagnose, and repair residential and commercial standby generators, keeping customers powered when it matters most.

You’ll perform maintenance, load testing, diagnostics, and emergency service, working with homeowners, property managers, and businesses to ensure systems are compliant and reliable during outages.

Qualifications

• Experience servicing residential and/or commercial generators (Generac, Kohler, Cummins).
• Strong electrical troubleshooting skills and experience with transfer switches.
• Ability to read schematics and follow manufacturer procedures.
• Excellent customer communication and professionalism on-site.
• Commitment to safety, accuracy, and high-quality workmanship.
• Valid driver’s license and clean driving record.

Responsibilities

• Perform maintenance, repairs, and diagnostics on standby generators (residential/commercial).
• Install and commission generators, ATS, and electrical components.
• Conduct tests, troubleshooting, and preventive maintenance for outages.
• Respond to service calls with root-cause analysis and solutions.
• Read wiring diagrams, schematics, and manuals.
• Complete service documentation and customer reports accurately.
• Explain issues and solutions to customers to ensure satisfaction.
• Maintain tools, equipment, and vehicle in good order.
• Coordinate with office staff and project teams to schedule service.

Skills

Generator experience

Electrical troubleshooting

Read schematics

Customer communication

Safety & workmanship

Driver's license

Job description

If you’re an experienced Generator Service Technician who takes pride in reliable work, sharp troubleshooting, and keeping customers powered when it matters most — we want to talk to you. We’re looking for a dependable, skilled technician who can service, diagnose, and repair residential and commercial standby generators with confidence and professionalism.

What You’ll Be Doing You’ll handle everything from routine maintenance and load testing to complex diagnostics and emergency service calls. You’ll work directly with homeowners, property managers, and businesses to ensure their generator systems are prepared, compliant, and running at peak performance.

Generator Service Technician Responsibilities

• Perform maintenance, repairs, and diagnostic services on residential and commercial standby generators (natural gas, propane, diesel)
• Install and commission generators, automatic transfer switches (ATS), and associated electrical components
• Conduct system testing, troubleshooting, and preventative maintenance to ensure reliability during outages
• Respond to service calls, identify root causes, and provide accurate solutions and recommendations
• Read and interpret wiring diagrams, schematics, and manufacturer manuals
• Complete service documentation, maintenance logs, and customer reports with accuracy
• Work with customers professionally — explaining issues, outlining solutions, and ensuring satisfaction
• Maintain tools, equipment, and company vehicle in clean, working order
• Coordinate with office staff, project managers, and team members to schedule and complete service efficiently

To succeed in this role, you’ll need:

• Proven experience servicing residential and/or commercial generators (Generac, Kohler, Cummins, etc.)
• Strong electrical troubleshooting skills and comfort working with transfer switches and control systems
• Ability to read schematics, follow manufacturer procedures, and diagnose issues independently
• Excellent customer communication and professionalism during on-site visits
• A commitment to safety, accuracy, and high-quality workmanship
• Valid driver’s license and clean driving record

Pay Range: $33.00/hr. – $38.00/hr.

Now in our 4th decade, Resource Options, Inc. (“ROI”) partners with Design, Construction, Environmental, and Real Estate professionals to help them identify great opportunities within their area of expertise. With offices throughout New England, New York and New Jersey, ROI seeks candidates interested in rewarding careers with companies serving the natural and built environments. Representative positions include carpenters, electricians, laborers, pipefitters, plumbers, OSHA 40 technicians, CDL drivers, lab pack chemists, HEO’s, w/ww operators, analytical chemists, environmental scientists, safety professionals, land surveyors, M/E/P engineers, civil, structural and geotechnical engineers, architects and interior designers, project managers, estimators, superintendents, OPM representatives, property managers, facility maintenance technicians and more.

If you value an honest day’s work and take pride in what you do, we want to work with you. Come join our team!

ROI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. ROI intends to provide a safe and drug-free work environment for our employees and our clients; as such you may be required to take a pre-employment drug screen before beginning employment.