Generator Mechanic/Service Technician

Generator Supercenter of Austin; Springfield, Northern (MA, KY); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Opportunity for advancement

Company work truck provided

Job summary

Generator Supercenter, Inc. is seeking a dependable Generator Mechanic / Service Technician to diagnose, maintain, and repair whole-home standby generators at residential sites. This field-based role requires mechanical and electrical repair experience, with ATS knowledge as a plus.

You will travel to job sites in company-provided vehicles, perform diagnostics, and document work while upholding safety practices and customer service standards.

Qualifications

• Experience in generator service or mechanical/electrical work is required.
• Ability to read schematics, wiring diagrams, and service manuals.
• Strong communication skills and customer service orientation.

Responsibilities

• Travel to residential job sites using a company vehicle and perform diagnostics, maintenance and repairs on standby generators.
• Troubleshoot mechanical and electrical components, including ATS systems.
• Read electrical diagrams and manuals; communicate findings and recommendations to customers.
• Document all work in the service management software and follow safety protocols.

Skills

Customer service

Verbal communication

Reading schematics

Education

High school diploma or equivalent

Tools

ATS technology

Job description

Benefits:

• A positive and collaborative work environment
• Company work truck is provided
• * offered after 60 days of employment
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Generator Mechanic / Service Technician

Full-time | Monday-Friday

Location:

West Springfield, MA

Power Up Your Career with Generator Supercenter

Generator Supercenter, Inc. is the #1 provider of home standby generators and a leader in renewable energy solutions. We’re on a mission to help homeowners stay safe, secure, and powered through cutting-edge backup power systems and clean energy technologies.

We are hiring a dependable and skilled Generator Mechanic / Service Technician to join our growing team. This field-based role is ideal for candidates with mechanical and electrical repair experience—particularly with small engines, standby generators, or automatic transfer switches (ATS).

Key Responsibilities:

• Travel to residential job sites using a company-provided service vehicle
• Perform diagnostics, routine maintenance, and repairs on whole-home standby generators
• Troubleshoot and service mechanical and electrical components, including ATS systems
• Read and interpret electrical wiring diagrams, blueprints, and technical manuals
• Clearly communicate with customers regarding services performed and any recommendations
• Accurately document all work in our service management software
• Follow safety protocols and industry best practices when working around electricity
• Support emergency service calls during weather-related outages or storms, as needed

Qualifications:

• 1+ years of experience in generator service, small engine repair, or related mechanical/electrical work
• Strong customer service and verbal communication skills
• Ability to read schematics, wiring diagrams, and service manuals
• Comfortable working independently in the field with minimal supervision
• High school diploma or equivalent required
• Valid driver’s license with a clean driving record
• Physically able to perform job duties, including climbing ladders, lifting equipment, and working in outdoor environments
• Familiarity with residential generator systems and ATS technology is a plus

Position Details:

• Schedule: Monday to Friday, 8:00 AM - 5:00 PM (occasional flexibility required for emergencies)
• Job Type: Full-time
• Compensation: Based on experience and skill level
• Travel: Local/regional service calls using a company-provided vehicle
• Assisting with new generator installations when needed

Why Join Generator Supercenter?

• Industry-leading training and support
• Competitive pay and advancement opportunities
• Be part of a growing team making a real impact in energy reliability and security