General Support & Admin for Reputation Services

Review Planner; Northern (KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Collaborative environment

Job summary

Review Planner is seeking a General Support team member to assist daily operations, handle customer interactions, and support the team in maintaining high service standards.

The ideal candidate has a Bachelor’s degree or equivalent, proven experience in a support or administrative role, strong communication and organisational skills, and a problem-solving mindset.

This role offers opportunities for growth in a collaborative environment within the online reputation management field.

Qualifications

• Bachelor’s degree or equivalent required.
• Proven experience in a support or administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Problem-solving mindset and ability to work under pressure.
• Familiarity with Google reviews or online reputation management is advantageous.

Responsibilities

• Assist with daily operations and administrative tasks.
• Provide excellent customer service and resolve issues promptly.
• Maintain positive client relationships and collaborate with teams.
• Assist in preparing reports and documentation.

Skills

Customer service

Communication

Interpersonal skills

Organisational skills

Problem-solving

Education

Bachelor's degree or equivalent

Job description

Review Planner is seeking a General Support team member to assist daily operations, handle customer interactions, and support the team in maintaining high service standards.

The ideal candidate has a Bachelor’s degree or equivalent, proven experience in a support or administrative role, strong communication and organisational skills, and a problem-solving mindset.

This role offers opportunities for growth in a collaborative environment within the online reputation management field.