General Support / Assistant

Review Planner; Northern (KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Collaborative environment

Job summary

Review Planner is seeking a General Support team member to assist daily operations, handle customer interactions, and support the team in maintaining high service standards.

The ideal candidate has a Bachelor’s degree or equivalent, proven experience in a support or administrative role, strong communication and organisational skills, and a problem-solving mindset.

This role offers opportunities for growth in a collaborative environment within the online reputation management field.

Qualifications

• Bachelor’s degree or equivalent required.
• Proven experience in a support or administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational and multitasking abilities.
• Problem-solving mindset and ability to work under pressure.
• Familiarity with Google reviews or online reputation management is advantageous.

Responsibilities

• Assist with daily operations and administrative tasks.
• Provide excellent customer service and resolve issues promptly.
• Maintain positive client relationships and collaborate with teams.
• Assist in preparing reports and documentation.

Skills

Customer service

Communication

Interpersonal skills

Organisational skills

Problem-solving

Education

Bachelor's degree or equivalent

Job description

Review Planner is a leading service helping businesses secure 100% real 5-star Google reviews. Real people, no bots. 100% safe. We deliver 5–10 reviews per month, with the flexibility to cancel anytime.

We are seeking a dedicated individual for a General Support role. Our mission is to revolutionise online reputation management with reliable review strategies, and we need your skills to ensure smooth day-to-day operations.

About Us

At Review Planner, we provide genuine review strategies to help businesses enhance their Google presence. Our consistent, authentic approaches enable clients to build trust, attract customers, and create a powerful online reputation.

The Role

As a General Support team member, you will support daily operations, handle customer interactions, and assist the team to maintain high service standards and drive success.

Key Responsibilities

• Assist with daily operations and administrative tasks.
• Provide excellent customer service, resolve issues promptly, and maintain positive client relationships.
• Collaborate with teams to ensure smooth project running.
• Assist in preparing reports and documentation.

Requirements

The ideal candidate will have:

• A Bachelor’s degree or equivalent experience in a relevant field.
• Proven experience in a support or administrative role.
• Excellent communication and interpersonal skills.
• Strong organisational skills and multitasking ability.
• Problem-solving mindset and ability to work under pressure.
• Familiarity with Google reviews and online reputation management is advantageous.

Why Join Us?

We offer competitive compensation, professional development, and a collaborative environment in the growing field of online reputation management.

Review Planner is an Equal Opportunity Employer, celebrating diversity and inclusivity.