General Services Supervisor

Foxconn Industrial Internet - FII; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Foxconn Assembly, LLC in Houston, TX is seeking an experienced General Service Supervisor to manage day-to-day operations and lead a team of GS Administrators and Employees.

You will oversee vendors, ensure SLA compliance, coordinate facilities setups, manage invoices, and supervise travel logistics for executives, with a focus on efficiency, safety, and cost control.

The role requires a Bachelor's degree and 2–4 years in manufacturing operations with leadership responsibilities.

Qualifications

• Bachelor’s degree in Business, Operations Management or related field is required.
• 2–4 years of experience in manufacturing operations with facilities coordination and some leadership.
• Strong organizational planning and the ability to lead, coordinate, and oversee multiple functions.

Responsibilities

• Supervise General Service Administrators and Employee Service Specialists, manage scheduling and coaching.
• Oversee GS vendors (janitorial, vending) to ensure consistent service across buildings.
• Monitor SLAs, address issues, drive continuous improvement.
• Evaluate vendor quotations, perform cost analysis, approve purchase requests within limits.
• Ensure vendor access, security, safety compliance.
• Manage NDAs for onsite GS vendors, track completion and compliance.
• Review timecards and invoices for onsite janitors bi-weekly.
• Coordinate facility setups and renovations, including equipment purchases and maintenance.
• Oversee company cell phone program—inventory, usage, cost control.
• Lead logistics for executives, guests, cross-site travel bookings.
• Conduct annual performance audits of GS vendors for efficiency and compliance.
• Perform other duties as assigned.

Skills

Leadership

Vendor management

Organizational planning

Communication

Problem-solving

Decision-making

Independence

Adaptability

Time management

Education

Bachelor's degree in Business, Operations Management or related field

Tools

Microsoft Office

Excel

PowerPoint

Job description

Direct General Service management through performing a variety of administrative and operational duties to ensure efficient day-to-day support to multiple buildings.

Duties And Responsibilities

• Provide direct supervision and leadership to General Service Administrators and Employee Service Specialists, overseeing scheduling, task assignments, performance management, and employee coaching.
• Oversee and coordinate GS vendors; such as janitorial, vending service, etc. to ensure consistent service delivery to multiple buildings.
• Monitor GS vendor performance outcomes by establishing and enforcing service level agreements (SLAs), addressing service issues, and driving continuous improvement.
• Evaluate GS vendor quotations, conduct cost analysis, and approve purchase requests within authorized limits; escalat exceptions as required.
• Control and monitor GS vendor access, ensuring full compliance with facility policies, security protocols, and safety requirements.
• Administer onsite GS vendors’ mutual non-disclosure agreements, tracking timely completion and compliance.
• Review and approve onsite janitors’ timecards and invoices on a bi-weekly basis, ensuring accuracy and regulation compliance.
• Coordinate with facility team to plan and execute facility setups and renovation, including office equipment purchase, installation and maintenance.
• Oversee administration of the company-issued cell phone program, including inventory management, usage monitoring, and cost control through billing review.
• Lead logistics support for executives, customers and cross-site colleagues such as hotel, rental car and airfare bookings, etc.
• Conduct annual performance audits for onsite GS vendors to ensure operational efficiency and compliance.
• Perform other duties as assigned.

Required Knowledge, Skills, and Abilities

• Strong organizational planning and prioritization skills
• Proven ability to lead, coordinate, and oversee multiple functions simultaneously
• Proficiency in Microsoft Office, including Excel and PowerPoint
• Strong communication and interpersonal skills (written and verbal)
• Ability to work independently while exercising sound judgment and decision-making
• Flexibility to adapt in a fast-paced, dynamic environment
• High level of initiative, accountability, and problem-solving ability
• Ability to manage vendor relationships and enforce performance standards and compliance.

Education And Experience

• Bachelor’s degree in Business, Operations Management or a related field experience is required.
• 2–4 years of experience in a manufacturing operations, handling facilities coordination, with some leadership or prior supervisory responsibility preferred

Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.

Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.