General Services Coordinator

Erickson Senior Living; Highlands Ranch (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

PTO + volunteer hours

401k with match

Onsite medical centers

Food & beverage discounts

Growth opportunities

Education assistance & courses

Job summary

Wind Crest by Erickson Senior Living in Highlands Ranch, CO is seeking a General Services Coordinator to deliver friendly resident, staff and visitor support. You will handle office tasks, process work orders, and answer calls with a focus on service excellence.

This role offers an hourly wage of $19.00 to $23.00 based on experience and a benefits package including medical, dental, vision, PTO, retirement savings, and education opportunities.

Qualifications

• Strong customer service skills and ability to addresses questions and concerns.
• Experience with general public and senior communities preferred.
• Proficiency with word processing, spreadsheets, and standard office software.

Responsibilities

• Assist with office work and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update program records, including resident apartment and vendor information for billing.
• Maintain inventory of office supplies for General Services.

Skills

Customer service

Computer skills

Office experience

Tools

MS Office

In-house software

Job description

Job Description

Join our team as a General Services Coordinator! In this role, you'll excel as a customer service champion, providing guidance and addressing the questions and concerns of residents, staff, and visitors.

Location

Wind Crest by Erickson Senior Living

Compensation

$19.00 - $23.00 an hour (based on experience)

What We Offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

How You Will Make An Impact

• Assist with office work, and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.
• Maintain inventory of office supplies for General Services.

What You Will Need

• Strong Computer skills including the ability to create documents, and work within our in-house, company-specific programs required
• Office experience is preferred
• Previous experience with the general public, specifically the senior preferred

Application deadline: August 17th, 2026

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Wind Crest is a beautiful 84-acre continuing care retirement community located in Highlands Ranch, Colorado, just minutes from Denver. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Wind Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.