General Services Coordinator

Highland Springs by Erickson Senior Living; Northern (KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Healthcare packages

PTO + volunteer time

401k with 3% match

Onsite medical centers

Discount on dining

Job summary

Erickson Senior Living’s Maris Grove location is seeking a General Services Coordinator to champion resident, staff, and visitor service. You will guide inquiries, coordinate work orders, and support daily operations in an onsite setting.

This role offers comprehensive benefits, competitive starting wage, and opportunities for growth within the Erickson Senior Living network, including on-site health centers, retirement plans, and education resources.

Qualifications

• Strong computer skills and ability to work with in-house programs.
• Office experience is preferred.
• Experience serving the general public, especially seniors.

Responsibilities

• Assist with office work, filing, and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.
• Maintain inventory of office supplies for General Services.

Skills

Customer service

Office software

Public interaction

Job description

Location:

Maris Grove by Erickson Senior Living

Join our team as a General Services Coordinator! In this role, you'll excel as a customer service champion, providing guidance and addressing the questions and concerns of residents, staff, and visitors.

Compensation: Starts at $16.00 per hour.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values


• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options


• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law


• 401k for all team members 18 and over with a company 3% match


• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age


• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!


• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!


• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

How you will make an impact

• Assist with office work, filing, and distribution of interoffice mail.


• Answer calls, take requests, and follow up on work orders from residents and staff.


• Enter, distribute and complete all work orders through the Mainstar Program, generating reports as needed.


• Maintain the schedules and work orders for Housekeeping.


• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.


• Maintain inventory of office supplies for General Services.

What you will need

• Strong Computer skills including the ability to create documents, and work within our in-house, company-specific programs required


• Office experience is preferred


• Previous experience with the general public, specifically the senior preferred

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Maris Grove is a beautiful 87-acre continuing care retirement community in Glen Mills, Pennsylvania. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Maris Grove helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you’ll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.