General Sales Manager - New Construction

DRB Homes; Raleigh (NC); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a General Sales Manager to lead and develop a team of on-site sales staff in the fast-paced new construction sector. This role involves coaching, recruiting, and ensuring the team meets sales goals while maintaining high customer satisfaction. With a focus on effective communication and leadership, you will play a crucial role in driving sales strategies and managing contract processes. If you have a passion for sales and a proven track record in the residential construction industry, this is an exciting opportunity to make a significant impact.

Qualifications

• 7+ years of experience in new home sales or equivalent.
• Must possess a valid real estate license in relevant states.

Responsibilities

• Manage and coach on-site sales staff across multiple communities.
• Ensure compliance with pricing and sales guidelines.
• Monitor customer satisfaction and conduct weekly sales meetings.

Skills

Verbal Communication

Written Communication

Presentation Skills

Problem-Solving

Negotiation Skills

Customer Service Orientation

Education

Bachelor’s degree in Business

7+ years of experience in new home sales

Valid real estate license

Job description

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Job Purpose

This position is responsible for growing and coaching on-site sales staff (Sales Consultants, Sales Associates, and Sales Assistants). Ensures on-site staff sell and close homes in conjunction with annual goals and budget forecasts. Implements company policies, programs, and procedures to ensure effectiveness in the field. Demonstrates leadership through strong business acumen, sound decision-making, financial skills, problem-solving abilities, and effective communication. Acts as a conduit between departments, divisional leadership, and sales staff to ensure an excellent customer experience.

Essential Functions

1. Manage and oversee activities of on-site sales staff across multiple communities.
2. Coach and assist sales staff to achieve sales goals.
3. Recruit, train, evaluate, and mentor sales staff.
4. Ensure proper staffing levels in communities.
5. Perform on-site reviews and evaluations.
6. Manage contract processes, ensuring accuracy and timely ratification.
7. Ensure compliance with pricing and sales guidelines; coordinate change orders and special requests.
8. Coordinate with Production Managers on home construction activities.
9. Review contracts with Division Management.
10. Monitor backlog and manage contingencies.
11. Stay informed on market trends and suggest strategies to increase customer base.
12. Conduct weekly sales meetings.
13. Approve invoices and payroll.
14. Monitor customer satisfaction surveys.
15. Assist with opening and closing of communities.
16. Provide input on advertising and marketing needs.
17. Coordinate land development activities to meet sales goals.
18. Monitor HOA and community restrictions.
19. Perform other duties as assigned.

Qualifications

Knowledge and Skills

• Excellent verbal and written communication skills.
• Professional appearance and mannerisms.
• Strong presentation, problem-solving, and negotiation skills.
• Well-organized, self-directed, and customer service-oriented.
• Approachable and enthusiastic demeanor.
• Must possess a valid real estate license in relevant states.

Education and Experience

• Bachelor’s degree in Business, Marketing, or Sales, with 7+ years of experience in new home sales, or equivalent combination of education and experience.
• Prior experience managing staff with proven financial and business acumen is required.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Sales, Marketing, and Business Development
• Industries: Construction, Residential Building Construction