General Operations Manager - Wytheville, VA

Henderson Group Recruiting; Wytheville (VA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

401K

Health insurance

Vehicle allowance

Cell phone allowance

PTO/Vacation and holidays

Bonus structure

Job summary

Henderson Group in Wytheville, VA seeks a General Operations Manager with deep knowledge of custom residential construction and production building. You will lead branch operations, drive production and sales processes, recruit and mentor staff, and maintain strong vendor relations.

The role emphasizes servant-leader style, problem solving, and cost control, with responsibilities including reviewing leads, budgets, pipelines, warranties, and settlements, while aligning with corporate leadership.

Qualifications

• Strong knowledge of custom residential construction.
• Familiar with production building (multiple homes at one time).
• Experience in Wytheville/Tri-Cities area preferred.
• Servant-leader management style.

Responsibilities

• Review new leads with Sales Team.
• Review advertising and approve budget.
• Updates with Division President weekly.
• Review sales pipeline, starts, warranty, settlements, etc.
• Review projections and challenges with managers & Corporate leadership.
• Recruit/hire/train/mentor/supervise employees, subs and vendors.
• Negotiate contracts & Hire subs and suppliers.
• Review overhead costs and general P&L.
• Address customer concerns & communicate resolutions.

Skills

Leadership

Problem-solving

Vendor management

Negotiation

Mentoring

Budgeting

Job description

Job Description

A National leader in the custom home building industry, is looking for a General Operations Manager in Wytheville, VA

The ideal candidate must possess a strong knowledge of custom residential construction, familiar with production building (multiple homes at one time), hard work ethic, problem-solving skills, and a servant-leader management style.

The candidate will preferable be from/familiar with the Wytheville / Tri-Cities area & knows the local vendors/subs/etc to acclimate more quickly to the operations.

This company is looking for the right person with "positive energy" and strong leadership abilities that will constantly be driving the Production & Sales processes as well as growing the team.

Here is the basic breakdown of their approach to managing all aspects of the branch operations, sales & production for our office clientele & staff.

Overview of Priorities:

• Review new leads with Sales Team
• Review advertising and approve budget
• Updates with Division President weekly
• Review sales pipeline, contracts, Starts, Warranty, Settlements, etc
• Review projections and challenges with managers & Corporate leadership.

• Job inspection when necessary
• Final Review meetings
• Plan reviews
• Recruit/hire/train/mentor/supervise employees, subs and vendors
• Networking expertise
• Negotiate contracts & Hire subs and suppliers
• Review overhead costs and general P&L
• Address customer concerns & Communicate Resolutions

Personal/Family Compensation & Benefits:

• 401K
• Competitive salary (average ~$125-150k/year DOE) + Bonus'
• Bonus structure based on Branch profit/sales (3% of volume)
• Health insurance benefits
• Vehicle allowance @ $1100/month
• Cell phone allowance @ $75/month
• PTO/Vacation and holidays