General Operations Manager

Paladin Envirotech; Phoenix (AZ); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) plans

Life Insurance

PTO

Job summary

Paladin Envirotech, a full-service electronics and materials management company, is seeking a General Operations Manager in Phoenix, AZ. You will lead day-to-day facility operations, shape processes, and drive efficiency across departments while ensuring safety, quality, and regulatory compliance.

Ideal candidates bring 5+ years of leadership in a warehouse environment, strong budgeting and KPI skills, and the ability to collaborate with senior leadership to support growth and organizational

Qualifications

• At least 5 years of operations/management experience in a warehouse environment.
• Proven ability to lead multiple departments and teams.
• Experience managing budgets, expenses, and KPIs.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication.
• Proficient with Microsoft Office and ERP systems.
• Ability to work independently and with senior leadership.

Responsibilities

• Oversee daily facility operations to ensure efficiency and alignment with objectives.
• Establish standards, procedures, and workflows.
• Monitor performance; identify opportunities to improve productivity, quality, and profitability.
• Ensure staffing, equipment, and resources meet operational needs.
• Provide leadership to managers, supervisors, and team leads.
• Drive continuous improvement and cost controls.
• Support safety, quality, and regulatory compliance.
• Collaborate with senior leadership on strategic growth initiatives.

Skills

Leadership

People management

Budgeting

Operations management

Data analysis

Communication

ERP systems

Microsoft Office

Problem-solving

Cross-functional collaboration

Tools

ERP systems

Job description

Company Overview

Paladin Envirotech is a full-service electronics and materials management company operating across the United States and internationally. We provide secure, high-quality IT asset disposition and recycling services while maintaining top-tier industry certifications, including Responsible Recycling (R2) and RIOS:2016.

Our mission is to deliver safe, reliable, and environmentally responsible solutions to clients across a wide range of industries. As we continue to grow, we are seeking talented leaders who share our commitment to operational excellence, sustainability, safety, and customer service.

The General Operations Manager is responsible for overseeing the day-to-day operations of Paladin Envirotech's facility. This position plays a critical leadership role in ensuring operational efficiency, productivity, safety, quality, and compliance while supporting the company’s overall strategic objectives.

The General Operations Manager will provide leadership and direction to department managers, supervisors, and team leads; monitor operational performance; manage resources and expenses; identify opportunities for process improvement; and help drive continued organizational growth.

This is a hands-on, high-impact leadership position suited for an experienced operations professional who thrives in a fast-paced, growing, and entrepreneurial environment.

Essential Duties and Responsibilities

Operations Management

• Oversee daily facility operations to ensure business processes are efficient, effective, and aligned with company objectives.
• Establish and maintain operational standards, procedures, and workflows.
• Ensure production and operational activities are completed accurately, efficiently, and within established timelines.
• Monitor facility performance and identify opportunities to improve productivity, efficiency, quality, and profitability.
• Ensure appropriate staffing, equipment, materials, and resources are available to meet operational needs.
• Maintain a hands-on presence throughout the facility and actively engage with employees and leadership.

Leadership & People Management

• Provide leadership, direction, and support to department managers, supervisors, and team leads.
• Establish clear expectations and hold leaders and employees accountable for performance.
• Coach, develop, and mentor members of the management and leadership team.
• Support employee hiring, onboarding, training, development, and performance management.
• Promote a positive, respectful, team-oriented workplace culture.
• Address employee and operational concerns promptly and appropriately in partnership with Human Resources.

Performance & Continuous Improvement

• Establish, monitor, and evaluate operational KPIs and performance metrics.
• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.
• Develop and implement corrective actions and process improvements.
• Lead continuous improvement initiatives designed to increase productivity, reduce waste, control costs, and improve quality.

Safety, Quality & Compliance

• Ensure operations comply with company policies, safety requirements, environmental standards, and applicable federal, state, and local regulations.
• Support and maintain compliance with applicable industry standards and certifications, including R2 and RIOS:2016.
• Promote a strong culture of workplace safety and environmental responsibility.
• Identify operational risks and implement appropriate measures to mitigate them.
• Investigate operational issues, incidents, and areas of non-compliance and implement corrective actions as needed.

Communication & Strategic Support

• Collaborate with senior leadership to develop and execute operational strategies that support company growth.
• Coordinate communication and collaboration between departments to ensure effective workflow and information sharing.
• Communicate operational goals, expectations, and company initiatives to employees and leadership.
• Identify potential operational challenges and elevate significant risks or concerns to senior leadership.
• Participate in strategic planning and initiatives related to facility growth and organizational development.

Required Qualifications

• Minimum of 5 years of operations and/or management experience in a warehouse environment.
• Proven experience leading teams and managing employees in a fast-paced operational environment.
• Demonstrated ability to manage multiple departments, priorities, and projects simultaneously.
• Experience managing budgets, expenses, operational metrics, and KPIs.
• Strong problem-solving, analytical, and decision-making skills.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Proficiency with Microsoft Office Suite and business management/ERP systems.
• Ability to work independently while also collaborating effectively with senior leadership and cross-functional teams.

Preferred Qualifications

• Experience in electronics recycling, IT asset disposition (ITAD), manufacturing, warehousing, logistics, materials management, or a related industry.
• Experience working within regulated or highly compliance-focused environments.
• Familiarity with R2, RIOS, environmental compliance, or related industry standards.
• Experience leading continuous improvement or operational excellence initiatives.
• Experience working in a rapidly growing or entrepreneurial organization.

Physical & Work Environment

• This position requires regular presence throughout the facility and interaction with employees across operational departments.
• Ability to walk, stand, and move throughout a warehouse/industrial environment for extended periods.
• Ability to safely navigate an active operational facility, including areas where machinery, equipment, and material-handling activities are present.
• Must be able to follow all required safety procedures and personal protective equipment (PPE) requirements.
• Occasional lifting, bending, reaching, and other physical activities may be required based on operational needs.

Compensation

Salary Range $90K-$100K Annually

Benefits

• Medical
• Dental
• Vision
• 401(k) plans
• Life Insurance
• PTO

Background Screening

Candidates selected for employment will be required to successfully complete a pre-employment background screening, which may include employment verification and criminal history screening, consistent with applicable federal, state, and local laws. Employment is contingent upon successful completion of the required screening.