General Office Assistant 8; Mail Operations

State of Michigan; Dimondale (MI); On-site; USD 42,000 - 58,000; Full time

Job summary

State of Michigan seeks a Mail Operations Lead Worker for the Treasury's Facility, Mail and Data Operations. Onsite work is required, and you will oversee daily mail tasks, train staff, and support production goals.

The role demands leadership, attention to detail, and clear communication as you help Michigan taxpayers by ensuring accurate and timely document processing in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Three years of administrative support experience, including two years at the intermediate level or one year at the experienced level.
• Background check required due to access to sensitive information (FTI) and fingerprint background check.

Responsibilities

• Assign daily tasks and support the Supervisor in prioritizing work.
• Maintain production statistics and train staff to process inbound documents accurately and efficiently.
• Assist in ensuring timely and accurate processing to support Treasury operations and taxpayer services.

Skills

Leadership

Coaching

Multitasking

Communication

Education

High School Diploma

Job description

Are you a self-motivated, detail-oriented individual with a positive attitude and strong customer service skills? Are you looking for a workplace that values collaboration and team building? If so, consider applying for the Mail Operations Lead Worker position within Treasury's Facility, Mail and Data Operations. Please note that onsite work will be required.

As the Team Lead for Mail Operations, you will assign daily tasks, support the Supervisor in managing priorities, maintain production statistics, and train staff to process inbound documents accurately and efficiently helping Treasury serve Michigan taxpayers.

Experience in high-volume mail operations or mail handling, along with strong leadership, coaching, multitasking, and communication skills, will help you thrive in this role. Our Facility, Mail and Data Operations team is motivated, hardworking, and inclusive.

Education

Educational level typically acquired through completion of high school.

Experience

Three years of administrative support experience, including two years equivalent to the intermediate level or one year equivalent to the experienced level.

FTI. This position has a FTINPRINT sub-class code. The sub-class code indicates the position has access to Federal Tax Information (FTI) and requires passing of a fingerprint-based background check per IRS Publication 1075.

AI. The use of artificial intelligence (AI) software is prohibited. If it is substantiated that AI was used in the process, your application may be removed from consideration.

E-Verify. The Michigan Department of Treasury participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Note: Your application for this position does not guarantee you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results; however, all applicants can view their application status in their NEOGOV profile.

View the job specification at https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/G/GeneralOfficeAssistant.pdf

The Michigan Department of Treasury is proud to be recognized at the Gold Level as a Veteran-Friendly Employer.