General Office Assistant 5-E7 / TAD / Records Resource Section

Michigan AG; Michigan; On-site; USD 30,000 - 42,000; Full time

Job summary

Michigan State Police is seeking a diligent Clerical Support in the Records Resource Section to handle data entry requests, duplicate and produce records, and provide basic administrative tasks.

You will support internal and external stakeholders, process reports and digital records, screen calls, and help maintain microfilm records and filing. A strong attention to detail and reliability are essential for this role.

Qualifications

• Basic data entry of requests for records.
• Experience in general office or administrative support.
• Ability to handle records and maintain files.
• Pre-employment screening including drug screen, background and fingerprint checks.

Responsibilities

• Data entry of requests for records and duplicating/producing records.
• Provide basic administrative support to Records Resource Section.
• Provide customer service to internal and external stakeholders.
• Gather, duplicate, mail, email, fax, or electronically transmit reports and digital records.
• Screen and route calls on the section’s main telephone line.
• Purge and update files and maintain microfilm records.

Skills

Data entry

Administrative support

Customer service

Recordkeeping

Education

High school diploma

Tools

MS Office

Job description

This position serves as clerical support for the Records Resource Section (RRS). Duties include data entry of requests for records, duplicating and producing records, providing basic administrative support services to the section, and providing customer service to internal and external stakeholders. These functions include gathering, duplicating, mailing, emailing, faxing, or electronically transmitting reports and digital records, screening and routing calls received on the section’s main telephone number, purging and updating files, and maintaining MSP’s microfilm records which contain incident reports and electronic images of supplemental reports.

POSITION DESCRIPTION

The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform their tasks and duties in a bias‑free manner, ensuring all persons are treated with dignity, fairness, and respect. Join us as we help build a Michigan where everyone feels safe and secure.

The Michigan State Police (MSP) is a full-service policing agency with statewide jurisdiction, providing over 60 different services either directly to Michigan residents or in support of other law enforcement agencies. The MSP personnel most visible to the public are the uniform troopers whose primary responsibilities include traffic enforcement, crime prevention and investigation, and community engagement and service.

Blue and gold MSP benefits info graphic summarizing insurance, paid leave, and other benefits contained in the text below, with representative icons.

Education

Educational level typically acquired through completion of high school.

Experience

• General Office Assistant 5: No specific type or amount of experience is required.
• General Office Assistant 6: One year of administrative support experience.
• General Office Assistant E7: Two years of administrative support experience, including one year equivalent to the intermediate level.

This position requires passing a pre-employment screening, including passing a drug screen, criminal history background check, and a fingerprint check by the Michigan State Police.

Unofficial transcripts will not be accepted.

The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.