General Office Assistant 5-E7 - Farmworker Outreach Services Division (Kent County)

State of Michigan; Grand Rapids (MI); Hybride; USD 21 000 - 30 000; Plein temps

Résumé du poste

The Michigan Department of Health and Human Services seeks a General Office Assistant in Grand Rapids, MI. Primary duties include greeting and registering applicants, directing calls, handling mail and filing, and assisting clients with translation services in person and in writing. This role supports daily administrative tasks with a focus on accuracy, customer service, and compliance.

Remote or hybrid scheduling may be considered within Michigan, with location at 121 Martin Luther King Jr. St.

Qualifications

• Attestation of high school completion is typical for the role.
• Resume with dates of employment and hours per week is required.
• Cover letter and official transcripts must be attached in the online application.

Responsabilités

• Greet and register applications and assign to workers.
• Answer telephone calls and direct to staff.
• Handle daily mail and filing; assist clients in translation verbally and written.

Connaissances

Administrative support

Translation services

Formation

High school diploma

Outils

NEOGOV

Description du poste

The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness. For more information, please visit MDHHS Diversity Equity and Inclusion.

Greet and register applications and assign to workers, answer telephone calls and direct to staff. Handle daily mail and filing. Assist clients in translation services verbally and written.

Please review the Position Description and Job Specification for this position.

To be considered for this position you must:

• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions in submitting your electronic application. Hard copy applications are not accepted.
• Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• Attach a cover letter.
• Attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions

Education

Educational level typically acquired through completion of high school.

Experience

General Office Assistant 5

No specific type or amount of experience is required.

General Office Assistant 6

One year of administrative support experience.

General Office Assistant E7

Two years of administrative support experience, including one year equivalent to the intermediate level.

The physical location of this position is 121 Martin Luther King Jr. St. SE. Grand Rapids, MI 49503. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

The Department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

Certain positions may require a criminal history background check.

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed nor required.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

Questions related to this position may be directed to Lori Lindsey at [e-mail]

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