Student Assistant - Office of Child Support - Case Management Section

State of Michigan; Lansing (MI); Ibrido; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

The Michigan Department of Health and Human Services is seeking a student for the IV-D Child Support Program Operations customer service data distribution and document maintenance assistant. You will distribute reports to staff, organize inbound/outbound documentation, and support the establishment of child support orders.

Remote/hybrid work options may be considered; enrollment status must be maintained. This position duration depends on the student’s enrollment status, and when not enrolled it

Competenze

• Currently enrolled in high school, vocational or technical school, or post-secondary educational institution.
• No specific type or amount of experience required.

Mansioni

• Distribute reports to staff, managers, and administration.
• Organize, maintain, and electronically image inbound and outbound documentation related to the establishment of Child Support orders.
• Assist in processing inbound work items for the Child Support Specialists.

Formazione

High school enrollment

Descrizione del lavoro

Job Description

The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit MDHHS Diversity Equity and Inclusion.

Job Description

The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit MDHHS Diversity Equity and Inclusion.

This position is the IV-D Child Support Program Operations customer service data distribution and document maintenance assistant. This position is directly responsible for distributing reports to staff, managers, and administration regarding Child Support functions. Additionally, this position will organize, maintain, and electronically image inbound and outbound documentation related to the establishment of Child Support orders and the establishment of inbound work items for the Child Support Specialists. With the implementation of new technology and business processes, this is a needed role to manage reporting and inbound documentation that will create work for these processes. The duration of this position will be dependent on the student’s enrollment status. When the incumbent is no longer enrolled, the position will be posted and filled as a vacancy.

Position Description

Job Specification

Required Education And Experience

Education

Current enrollment in high school, vocational or technical school, or post-secondary educational institution.

Experience

No specific type or amount is required.

Additional Requirements And Information

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

The student must provide proof of current enrollment or acceptance to an educational institution.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

The physical location of this position is the Romney Building 111 S. Capitol Ave, Lansing, MI . Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Responsibilities

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

As a Condition of Employment

this position requires successful completion of a background investigation and a criminal records check.

The Department of Health and Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please email Lori Lindsey at [e-mail]. Please reference the job posting number in subject line.

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Accommodations

• If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.
• Non-career employees are not eligible for insurance benefits, but they may be able to participate in deferred-compensation 401k and 457 plans and earn paid sick time.