General Office Admin

Rentokil North America; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement (FT)

401(k) retirement plan with company-mâ

Vacation and sick days

Company-paid holidays

Job summary

Rentokil North America is seeking a detail-oriented Facilities Administration support professional in the Kansas City area. You will handle data entry, collections, scheduling updates, and onboarding tasks for new hires, while ensuring invoices and payments are properly applied.

The role emphasizes timely reconciliations, clerical accuracy, and strong communication skills to support the regional branch and warehouse operations. A GED or HS diploma and related experience are required.

Qualifications

• High School Diploma or GED.
• Three to six months related experience and/or training.
• Equivalent combination of education and experience.
• Written and verbal communications skills.
• Attention to detail in administrative tasks.
• Ability to maintain integrity of transactions.
• Strong time management and organization.
• Flexibility with changing priorities.
• Ability to multitask across systems and processes.
• General knowledge of the business unit products and services.
• Familiarity with Mission scheduling and updating customer accounts.
• Knowledge of Variant scheduling and reading automated schedules.
• Proficiency with Microsoft Office applications.

Responsibilities

• Prepares physical bank deposits and posts collected monies to customer accounts.
• Data entry of new sales agreements and conversions of existing ones.
• Maintains customer files (paper and electronic).
• Processes open Accounts Payable using applicable systems.
• Performs manual work order completions and outbound collection calls.
• Analyzes technician work schedules for optimization opportunities.
• Provides clerical support such as filing and supply ordering.
• Reconciles bank deposits and finance transactions to zero variance.
• Responds to open customer follow-up requests with proper resolution.

Skills

Written and verbal communications

Attention to detail

Integrity of administrative processes

Time management

Multitasking

Microsoft Office

Flexibility with priorities

General knowledge of products/services

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to 'protect people, enhance lives, and preserve the planet.'

Position Overview

Provides general facilities administration support for assigned region/branch locations or warehouse which may include data entry, collections, route optimization and problem solving. Ensures all receivables are applied properly to open invoices in a timely manner to avoid impact to profitability. May confirm customer appointments, update schedules with new customer information and provide team members with daily appointments/routes. May assist with new hire paperwork, orientation, and training.

Job Responsibilities

Prepares physical bank deposits and posts all collected monies to customer accounts. Performs data entry of new sales agreements and conversions of existing sales agreements. Maintains customer files, both paper and electronic. Processes open Accounts Payable using applicable system(s). Performs manual work order completions. Performs outbound collection calls to unpaid new business and rejected payments. Analyzes current-month technician work schedules for optimization opportunities. Provides miscellaneous clerical support (i.e., filing, supply ordering, state/regulatory reporting). Reconciles all bank deposit and finance transactions to a point of zero variance. Responds to all open customer follow-up requests and provides proper resolution.

Job Requirements

• High School Diploma or General Education Degree (GED)
• three to six months related experience and/or training
• equivalent combination of education and experience
• Skill in written and verbal communications
• Skill in attending to detail
• Skill in maintaining the integrity of administrative transactions
• Personal time management and organizational skills
• Skill in being flexible with work priorities
• Skill in multi-tasking
• General working knowledge of the business unit products and services
• Skill at navigating Mission to perform appropriate customer account updates
• Knowledge of Variant scheduling and ability to read and follow automated scheduling requirements
• Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to: Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers, phones and etc. Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. Incumbent is required to have: Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading. Incumbent will be subject to: Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Why Choose Us?

We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retirement 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Rentokil is a family of companies in North America. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services.