Branch Support Coordinator

Terminix; Cleveland (OH); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Vacation and sick days

Job summary

Rentokil North America, Inc. is seeking a detail-oriented Administrative Specialist to support day-to-day branch operations in Cleveland.

You will maintain records, assist with AP/AR, process invoices, and manage contracts, supplies, and Aspire tasks while coordinating with multiple departments. With 3–5 years of administrative experience and proficiency in Google Suite, you will thrive in a fast-paced environment and contribute to accurate reporting and efficient office workflows.

Qualifications

• 3-5 years business administrative experience preferred.
• Experience with Google Suite preferred.
• High school diploma or GED required.

Responsibilities

• Handle day-to-day branch administrative duties including customer experience and records.
• Process Accounts Payable and Accounts Receivable and manage invoices.
• Manage customer contracts, office supplies, and Aspire support.
• Assist with inventory and warehouse tasks; maintain branch holiday pipeline.
• Support month-end tasks and reporting.

Skills

Administrative experience

Google Suite

Education

High school diploma or GED

Tools

Aspire software

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."\

General Admin Tasks

• Responsible for the day to day branch administrative duties such as customer experience,maintaining system records, scheduling, sales entry, etc.
• Responsible for Accounts Payable processes including creating POs and coding/ processing bills.
• Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriate
• Customer contract management (database, price increases, new agreements)
• Responsible for Office Supply Inventory
• Responsible for material purchases for new sales
• Responsible for Aspire Support (sales entry, routing, client contact info & client inventory updates)
• Successfully supports branches in other assigned functions as delegated.

Admin/ Warehouse Tasks

• Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
• Maintains Branch Holiday Pipeline
• Aspire Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming Schedules.)

Admin Month End Tasks

• Assist with Commission SOP
• Manage/ Assist with MUR Reporting
• Physical Inventory Processes (Aspire)

CANDIDATE SUMMARY

Required Experience

• 3-5 years business administrative experience preferred
• Skill with Google Suite Preferred

Required Traits and Characteristics

• Excellent listening and communication skills
• Excellent customer service skills
• Skill in written and verbal communications
• Skill in detailed organisation and time management - ability to work on multiple tasks, and take direction from multiple departments simultaneously.
• Attention to detail and analytical skills
• Customer focus and growth mindset.
• Outstanding problem-solving abilities
• The ability to handle a fast-paced environment.
• The ability to work independently, taking the initiative.

Formal Education, Qualifications or Training

• High school diploma or GED required
• 3-5 years experience in a similar administrative role preferred
• Aspire experience a plus, but not required

Pay: $24/HR

#RTX200

Base Pay Range

$0.00 - $0.00

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.