General Merchandise Leader — Merch & Ops

Ridley's Family Markets; Hyrum (UT); On-site; USD 42,000 - 62,000; Full time

Job summary

Ridley’s Family Markets is seeking an experienced GM Department Manager to lead the General Merchandise team in our Utah store. You will supervise daily operations, manage merchandising and pricing, and ensure team performance aligns with store budgets.

Responsibilities include advancing customer relations, coordinating with other departments, and maintaining accurate department records. Forklift/pallet jack certification is required; 50 lb lifting will be needed as part of the role.

Qualifications

• Must have previous GM experience.
• Basic math skills including money, weight, measure, volume and percentages.
• Ability to lift up to 50 lbs. and work in a fast-paced retail environment.

Responsibilities

• Exhibit and develop maximum customer relations through friendly and courteous behavior.
• Promote morale within the department and store using professional, honest, open communication.
• Maintain good working relationships with other department managers to improve sales storewide.
• Comply with company policies and codes of conduct.
• Provide professional examples for store team members to follow.
• Organize the planning, direction, and activities of the GM Department.

Skills

Customer relations

Team leadership

Communication

Costing/retail pricing

Merchandising planning

Inventory control

Tools

Excel

Word

Job description

Ridley’s Family Markets is seeking an experienced GM Department Manager to lead the General Merchandise team in our Utah store. You will supervise daily operations, manage merchandising and pricing, and ensure team performance aligns with store budgets.

Responsibilities include advancing customer relations, coordinating with other departments, and maintaining accurate department records. Forklift/pallet jack certification is required; 50 lb lifting will be needed as part of the role.