General Merchandise Lead - Promotions & Service

Follett Corporation; Savannah (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Follett Higher Education is hiring a Department Manager for General Merchandise. You will supervise department staff, coordinate promotions with the Home Office, and ensure a high level of customer service and product availability.

You will manage in-store displays, analyze financials, process orders and invoices, and partner with store leadership to execute initiatives and promotions while maintaining profitability and policy compliance.

Qualifications

• 3–5 years of relevant experience in retail management or supervision.
• Bachelor's degree or equivalent required.
• Strong verbal and written communication skills are essential.

Responsibilities

• Supervise department staff, assign and evaluate work, and handle hiring and training.
• Oversee RTV receiving and scanning processes per Home Office rules.
• Assist customers and guide product selection based on knowledge of offerings.

Skills

Supervisory experience

Communication skills

Retail experience

Computer literacy

Education

Bachelor's degree or equivalent

Tools

Follett systems

Job description

Follett Higher Education is hiring a Department Manager for General Merchandise. You will supervise department staff, coordinate promotions with the Home Office, and ensure a high level of customer service and product availability.

You will manage in-store displays, analyze financials, process orders and invoices, and partner with store leadership to execute initiatives and promotions while maintaining profitability and policy compliance.