General Manager, University Culinary Services (Catering)

Kent State; Kent (OH); On-site; CAD 67,000 - 79,000; Full time

Job summary

Kent State University is seeking a General Manager for University Culinary Services (Catering) in Kent, OH. This role oversees dining service operations, ensures quality customer service, and partners with senior management on budgeting and menu development.

The candidate should have an associate degree or culinary degree and multiple years of food service management experience. The position requires leadership, adherence to health regulations, and a flexible schedule tied to events.

Qualifications

• Associate’s degree in Management, Business, or culinary field with 4 years in food service management.
• Eight years comparable related professional experience in food service management.

Responsibilities

• Manage or assist Senior Manager in managing assigned dining service operation; provide and ensure quality customer service.
• Supervise assigned area personnel to include hiring, training, scheduling, evaluating, etc.
• Monitor inventory; order products, supplies, and equipment as necessary.
• Oversee budget for assigned area; develop reports.
• Ensure compliance with local, state, and federal health, safety, and sanitation laws and regulations; monitor food preparation procedures.
• Assist in development and implementation of production standards; ensure compliance with standards.
• Develop and cost menus and new recipes.
• Provide leadership of a small department, unit or major function and/or direct supervision over administrative/professional employees.
• Perform related duties as assigned

Skills

Budgeting

Menu management

Inventory control

Written communication

Interpersonal communication

Leadership

Education

Associate’s degree in Management/Business or culinary

Culinary degree or related field

Job description

General Manager, University Culinary Services (Catering)

Location: Kent Campus - Kent, OH

$46,977 - $55,000

Basic Function:

To manage a moderately complex dining service operation or assist a Senior Manager in running a large multi-unit dining service operation (e.g., Tri Towers, Eastway, Second Floor Cafeteria). Reports to designated supervisor.

Additional Basic Function – if applicable:

Not applicable.

Examples of Duties:

• Manage or assist Senior Manager in managing assigned dining service operation; provide and ensure quality customer service.
• Supervise assigned area personnel to include hiring, training, scheduling, evaluating, etc.
• Monitor inventory; order products, supplies, and equipment as necessary.
• Oversee budget for assigned area; develop reports.
• Ensure compliance with local, state, and federal health, safety, and sanitation laws and regulations; monitor food preparation procedures.
• Assist in development and implementation of production standards; ensure compliance with standards.
• Develop and cost menus and new recipes.
• Provide leadership of a small department, unit or major function and/or direct supervision over administrative/professional employees.
• Perform related duties as assigned

Additional Examples of Duties – if applicable:

Not applicable.

Minimum Qualifications:

Associate’s degree in Management, Business, or relevant field or degree from a recognized culinary institute; four years experience in food service management.

OR

Eight years comparable related professional experience in food service management.

License/Certification:

Food Service Management Certification from Ohio Health Department or the ability to obtain certification within three months of hire.

Knowledge Of:

Local, state, and federal laws and regulations related to health, safety, and sanitation of a food service operation

Budgeting; menu management

Inventory control

Skill In:

Written and interpersonal communication

Ability To:

Provide leadership and direction; analyze situations and develop effective solutions

Preferred Qualifications – if applicable:

None.

Assessments:

Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements:

None.

Working Schedule:

The schedule for this position will vary based on athletic events and operational needs of concessions.

Additional Information:

Kent State University is committed to creating a community that is culturally and intellectually diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences, and are inclusive, welcoming, respectful and kind.

Must pass a security check.

For official job descriptions, visit www.kent.edu/hr .

Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit www.kent.edu/smoke-free .

Disclaimer:

The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.

Advertised: October 12, 2026 Eastern Daylight Time
Applications close: October 25, 2026 Eastern Daylight Time