General Manager The Berkeley Hotel

Kalyan Hospitality; Richmond (VA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Bonus potential

Medical benefits

401K plan

Job summary

The Berkeley Hotel in Richmond, VA is seeking a General Manager to lead all hotel operations and drive revenue performance. This full-time role requires strong leadership of departments, adherence to brand standards, and a focus on guest satisfaction.

You will oversee budgeting, cost control, safety, and staff development to maintain a top-tier hospitality experience. Responsibilities include P&L monitoring, annual budgeting, capital projects, and active participation in sales and revenue

Qualifications

• Must have previous Hilton AGM or GM hotel experience.

Responsibilities

• Monitor profitability of hotel through monthly P&L analysis and drive corrective actions.
• Oversee cost and inventory management and budgeting processes.
• Lead annual budgeting and capital improvement planning.
• Support revenue initiatives and participate in sales and revenue calls.
• Forecast weekly and contribute to the marketing plan.
• Ensure brand standards and quality, safety, and guest service excellence.
• Manage HR functions including recruitment, performance reviews, and staff development.
• Maintain robust reporting to Corporate Office and ensure timely month-end closes.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager The Berkeley Hotel

General Manager Full Time Richmond, VA, US

2 days ago Requisition ID: 1295

Salary: $70,000.00 Annually

Previous Hilton AGM or GM hotel experience required.

QUARTERLY BONUS POTENTIAL ON TOP OF BASE PLUS MEDICAL BENEFITS, MATCHING 401K AND MORE!

The General Manager is responsible for the overall success of the hotel. This position is responsible for revenue generation to meet or exceed budget, cost control, maintaining and operating brand standards, daily duties, scheduling, supervision and monitoring, leadership, and individual effectiveness. This position knows the daily operation of each department within the hotel and establishes and maintains a positive employee climate to meet or exceed guest expectations.

ESSENTIAL FUNCTIONS :

• Monitor profitability of hotel through verification and analysis of monthly P&L’s. Work through team members to assist and initiate corrective actions.
• Monitor Cost and Inventory matrixes.
• Creates the Annual Budget for the hotel.
• Assists with Capital Improvement projects.
• Actively Participates in Sales Initiatives including but not limited to weekly teleconferencing calls and revenue management calls.
• Forecasts Projections weekly.
• Actively Participates in creating the Annual Marketing Plan.
• Passes the Brand initiated Quality Assurance inspections. Provides Corrective Actions for any deficiencies and/or corrective actions.
• Maintains knowledge of product and service quality standards for the Brand. Ensures adherence to Brand standards. Ensures all safety standards are being maintained.
• Monitors Customer Service scores through Brand Reports, Social Media and 3 rd Party Sites. Ensure deficiencies are addressed and corrected.
• Ensures best practices are being used in the execution of hiring and training.
• Assists or establishes training and development programs for all associates.
• Manages key managers and assumes direct responsibility for human resources, including progressive discipline activities, personnel documentation and files, sourcing, recruiting, training, selection, counseling, and motivation.
• Administers the annual performance review of immediate reports; oversees the annual reviews of all team members.
• Ensures acquisition of competitive talent for the hotel, and promotes opportunities to attract and retain a high performing diverse workforce.
• Executes and monitors goals and strategies assigned to the hotel.
• Ensures all staffing levels are met and to make arrangements to ensure such.
• Creates and maintains a positive, professional working environment in the hotel.
• Each associate will adhere to a strict code of providing excellent and consistent service through Brand Directed Initiatives.
• Maintains favorable relations with Corporate Office staff by responding to Corporate Office staff questions and requests. Consistently supply accurate and timely financial and operating data.
• Gives Corporate Office staff accurate and reliable information and completes all month end reports accurately and on time. Regularly communicates with Corporate Office staff.
• All other duties and special projects as assigned.
• Carry out any reasonable request directed by the Owner, VP of Operations & Sales or Regional/Area Manager.