General Manager Sunport

FRESQUEZ CONCESSIONS INC; Albuquerque (NM); On-site; USD 85,000 - 115,000; Full time

Job summary

Fresquez Companies in Albuquerque, NM seeks an energetic General Manager Sunport to lead daily operations, develop a high-performing team, and uphold service standards. You will drive guest experience, food safety, and financial performance while shaping a culture of accountability and hospitality.

The role requires strong leadership and a passion for people, with responsibility for growth, training, and operating excellence across the restaurant. Join Fresquez and make an impact.

Qualifications

• Minimum of 3–5 years of progressive leadership experience in restaurant/hospitality.
• Experience coaching and training adults.
• Strong communication and organizational skills.
• Knowledge of food safety and sanitation laws.
• ServSafe and NM alcohol certification required.

Responsibilities

• Lead a high-performing team through coaching, recognition, and accountability.
• Drive guest service excellence and safety standards.
• Oversee financial performance, budgeting, and cost controls.
• Ensure compliance with FDA codes and alcohol regulations.
• Foster a collaborative, growth-focused culture.

Skills

Leadership

Team management

Coaching

Guest experience

Food safety

Budgeting

Regulatory compliance

Communication

Job description

Description

General Manager Sunport

Are You Ready to Lead Something Bigger Than a Restaurant?

At Fresquez Companies, we believe great hospitality starts with great people. Our mission is simple: to empower the lives of people by providing authentic, impactful, and exceptional experiences—one team member and guest at a time.

We’re looking for an energetic, driven, and people-focused General Manager who is ready to take the lead, build something great, and make a lasting impact.

As General Manager, you won’t just manage a restaurant—you’ll lead a team, shape a culture, grow future leaders, and create experiences that keep our guests coming back.

What You’ll Lead

• Inspire and develop a high-performing team through coaching, recognition, and accountability
• Create an engaging culture where team members feel valued, supported, and motivated to succeed
• Drive operational excellence, food safety, quality, and exceptional guest service
• Take ownership of financial performance and business results
• Lead by example and set the standard for professionalism, teamwork, and hospitality
• Identify opportunities for growth and continuously improve the operation
• Build strong relationships with team members, guests, and the community
• Develop future leaders and help create opportunities for career growth within Fresquez Companies

What We’re Looking For

We want a leader who brings energy, heart, and accountability to the role. Someone who can walk into a room and inspire people, roll up their sleeves when needed, celebrate wins, coach through challenges, and never lose sight of the guest experience.

If you’re passionate about people, thrive in a fast-paced environment, and want the opportunity to lead with purpose and grow with an organization that believes in its people, we want to meet you.

Come Lead With Us

This is more than a management position. It’s an opportunity to make an impact.

Join Fresquez Companies and become part of a team where your leadership can change the way people experience work, hospitality, and each other.

Bring your passion. Lead with purpose. Make an impact.

Your next chapter starts here.

Requirements

Essential Functions:

• Serve Safe Certification Required
• Acts as a leadership role model while consistently exhibiting Fresquez Vision, Mission and Values.
• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Participates in recruitment efforts of non-exempt staff; assists with pre-employment processes such as first interview, second interview, drug screening, helps coordinate and attend job fairs.
• Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and complete action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing inventory and audits; identifying trends; determining system improvements; implementing change.
• Meets restaurant financial objectives by forecasting requirements; achieving sales and labor goals; scheduling expenditures; analyzing variances; initiating corrective actions.
• Estimates food costs and profits; adjusts menus.
• Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
• Obtains ServSafe and New Mexico alcohol certification, as a manager. Ensure that the restaurant follows FDA food codes.
• Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximize bar profitability by ensuring portion control, monitoring accuracy of charges.
• Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways.
• Encourages a multi-functional and collaborative approach.
• Develops, implements and maintains product specification and recipe books, to ensure product consistency across all restaurant concepts.
• Assists department in carrying out various operational programs and procedures for all company employees.
• Maintains open line of communication within teams and across departments.
• Employee development and team building.
• Reviews bi-weekly payroll.
• Must obtain a New Mexico Alcohol Server Permit
• Performs all duties in compliance with internal procedures, external regulations and brings compliance issues to upper management and Human Resources.
• Performs other related duties as required and/or assigned.

Qualifications

Preferred Qualifications:

• Strong business acumen and leadership experience with a proven track record of acting as a strategic business partner in an operations environment.
• Ability to lead through influence in a collaborative environment.
• Demonstrated experience partnering with clients on solving business/operational issues.
• Demonstrated communication abilities at multiple levels of the organization.
• Demonstrated organization skills leading to the ability to successfully manage multiple priorities in a dynamic environment.

Other Skills:

Organization/Prioritization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement and Professional Appearance

• Minimum of 3-5 years of progressive leadership experience in the restaurant/hospitality sector, with a focus on restaurant operations; Restaurant industry experience preferred. Culinary experience is strongly preferred.
• Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices.
• Experience teaching, coaching, and training adults in a variety of environments and situations (technical skills training as well as soft skills, leadership)
• Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees
• Strong written, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization
• Ability to coach